The information on this page refers to License Statistics v7.0 and newer, which introduced subscription licensing. If you are using a version previous to v7.0, see documentation for previous versions. |
As of April 30, 2026, we have discontinued the deprecated Licensing Model 2013. The current licensing model for License Statistics is Licensing Model 2025, introduced with License Statistics v7.0 to simplify and add more flexibility to the licensing rules.
Both Licensing Model 2013 and Licensing Model 2019 have been deprecated as of License Statistics v7.0; however, we do not currently plan to terminate support for Licensing Model 2019 for existing customers. Licensing Model 2019 will continue to work with License Statistics v6.0 and newer, and it will be possible to extend the maintenance based on the original licensing rules.
For information on switching from an older licensing model to a newer licensing model, see License Transition.
As of License Statistics v7.0, software license are generally available only under a subscription plan, which includes maintenance. Perpetual licenses are available as a limited option under specific circumstances. If you are interested in a perpetual license, please contact X-Formation sales.
All perpetual License Statistics software licenses include 1 year of updates and support (all add-ons purchased after the initial license purchase will be added to your current maintenance plan). You can find your maintenance expiration date on the Licensing page.
After the first year, maintenance is available for just 25% of the current, regular (non-discounted) purchase price. This is a significant savings over allowing maintenance to lapse and then repurchasing the software at a later date. If you do not renew maintenance within 90 days of the expiration date, your license will be automatically deleted from our system, and you will need to purchase a new, full-price license.
Renewing your License Statistics software maintenance gives you continued access to support, which includes:
Prompt responses (24-hour maximum response time) to your technical queries by phone or email.
Uninterrupted access to new versions of the software as they’re released. We’re constantly improving our products based directly on feedback from customers like you, so you won’t want to miss out on our upcoming releases.
Participation in Customer Driven Development.
Access to your existing license files using License Activation Center.
One free re-host per year if your License Statistics installation needs to be moved to a different machine.
In addition, your maintenance must be up to date to:
- Upgrade License Statistics to a newer version.
Purchase add-on software products.
Upgrade the version of your monitored license servers. If your maintenance expires, you will be limited to monitoring the license server version(s) that you were monitoring under your expired maintenance plan.
Starting a new, empty database with a license that has expired maintenance is not supported.
If you need to clear the database partially or completely (e.g., to start data collection from the beginning) and your maintenance has expired, consider these options: