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The information on this page refers to License Statistics v6.9 or newer, which introduced Agent groups for Autodesk license server.

Monitoring Autodesk license usage requires using two independent methods to gather data from the Autodesk cloud platform and the host running the Autodesk licenses, as detailed below.

Data collection methodHow it worksRequired configuration
HTTP monitoringLicense Statistics performs HTTP monitoring of the Autodesk cloud platform (https://manage.autodesk.com) to gather information about your licensed products, number of licenses, and users assigned to the licenses. When configuring an Autodesk license server, you must provide a valid administrator username and password for the Autodesk cloud platform.
License Statistics Agent tool

The Autodesk cloud platform does not deliver data about usage. In order to gather usage statistics, License Statistics uses the License Statistics Agent add-on tool. 

This tool monitors the Autodesk applications that are running on the end-user host machines and sends the usage data (hostname, username and application name, along with the date the session was started/stopped) to License Statistics. 

To use License Statistics Agent, you must install and configure it on the end-user host.

In order to determine which Agent should be used to monitor an Autodesk application, you will need to:

All agents that belong to the group(s) will start automatically monitoring Autodesk applications on their hosts.

License Statistics combines the data from HTTP monitoring and License Statistics Agent, and processes the data for displaying in the standard grids and reports in the License Statistics UI.

Monitoring Autodesk applications prior to 2020

For older applications (prior to 2020) only some action can be tracked: application start and drawing opened/saved. Different actions (like drawing changes without saving) does not create usage files which are used to monitor the application.

If the user does that for more than 30 minutes without open/save application will stop being reported as used. In such case we recommend updating Autodesk application to newer version (2020 and above) where this limitation does not apply.

Usage of the Autodesk application older than 2020 will be tracked by License Statistics Agent only when  "I agree to data collection in desktop products for Autodesk analytics programs." is selected.

In order to give the required permission follow the steps below.

  • Open Desktop Analytics page


  • Select the proper checkbox, click OK and restart the application

Monitoring Autodesk applications 2020 and above

License Statistics Agent uses dedicated service to track sessions accurately. Tracking does not depend on the Data collection agreement nor actions made by the users in the application.


If there are still any issues with tracking Autodesk applications usage, please follow the procedure on  troubleshooting page. 


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