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Some information on this page refers to License Statistics 5.5.1 or newer, which added support for License Reservations for FLEXlm/FlexNet license server. If you are running a previous version of License Statistics, please refer to the documentation relevant to your version: v5.4 documentation, v5.3 documentation; v5.2 documentation. 

The following table contains information about the license servers from which License Statistics can gather usage statistics and lists features that are supported by specific license servers.

License Manager

Gathering Type









Realtime and Imported (extended log files for denied requests and pay-per-use log files)


Realtime and Imported (denied request logs and encrypted report log files)

(tick) (tick)(tick)


Realtime and Imported (denied request logs)

(tick) (tick) 

Reprise License Manager (RLM)

Realtime and Imported (denied request and report log files)


Sentinel LM/RMS

Realtime and Imported (report log files)

(tick) (tick) 


Realtime only



Realtime only



Realtime only


Mathematica License Manager (MathLM)

Realtime only

OLicenseRealtime only    

Realtime only



Realtime only


HASP License Manager

Imported only (log files)

Realtime only (tick)(tick)(tick) 
TASKING License Manager (TLM)Realtime only(tick) (tick) 

SmartPlant License Manager (SPLM)

Imported only (log files)



Imported only (log files)



Imported only (advanced log files)


Sentinel Hardware Keys

Imported only (log files)



Imported only (log files)

 Custom license serverRealtime only(tick)(tick)(tick)(tick)

* You need to use the X-Formation's (not Altair's) latest version of LM-X End-user utility to query Altair License Manager.

See Operating system and resource requirements for more information about requirements for gathering data from these license servers.

To import log data, place the license server log file in the License Statistics importlog directory. The License Statistics database will be automatically updated with the data in the log file, and the license server will appear in the License Server lists with a gathering type of "imported" as described in License Servers. (For information about generating denied request logs for FLEXlm/FlexNet and IBM LUM, see Denied Requests Log requirements.)

Note: Imported license server data viewable in License Statistics is limited based on the data in the imported log; therefore, some License Statistics pages may not contain any information or may be unavailable when viewing imported data.

In addition to the supported license servers listed above, you can also use License Statistics with any other license server by using a custom XML file, as described in Supporting a custom license server. License Statistics can also be used to gather statistics for standalone applications. For more information, see Monitoring standalone applications with Usage Client.

If you have problems with a particular license server, you may be able to obtain a pre-release version of the parser. See Download latest release components for more information.