The information on this page refers to License Statistics v6.0 and newer, which introduced a new user interface (UI). If you are using a version previous to v6.0, see documentation for previous versions.
The User History page under the Features section in the left navigation pane shows statistics for license usage by user, during any period that usage was tracked.
The General Information area at the top of the page includes identifying information for the feature, the last update time, a share code if sharing is in use (for example, "Shared on: HOST"), and the license type.
Use the License Server and Feature pick lists in the General Information area to select the license server and feature for which you want to view the user history.
You can use the Settings area to filter results by the time period or by a specific date and time, as described below.
Showing sessions for a particular time period
To specify a time period for which to view usage history, check the “Show sessions at time period” box in the Settings area. Time intervals include:
- Current or Last Year
- Current or Last Quarter
- Current or Last Month
- Current or Last Week
- Custom (which lets you enter a specific start and end date)
For example, you can view sessions only for the current week by selecting Current Week from the Time Interval drop-down list, as shown below.
When you select Custom as the Time Interval, the reports will include all user sessions that:
- Started between 00:00:00 and 23:59:59 on the start date
- Finished between 00:00:00 and 23:59:59 on the end date
- Started before 00:00:00 on the start date, and:
- finished after 23:59:59 on the end date
- are still active for realtime license server
- for which there is no information about the end time of the session for imported license servers
- finished after 23:59:59 on the end date
Showing sessions for a particular point in time
To specify the precise date and time for which you want to view the user history, check the “Show sessions at time point ” box in the Settings area. For example, if you adjust the settings as shown below, your report will include sessions for all users that were checking licenses at 00:00 on 2019-06-21.
User History grid
The User History grid shows the user, host and start and end times the feature was used. Start and end times define the time a given user on host used at least one license. For realtime license servers, if the user still has the feature checked out, the End Time will state "Still in use". For imported license servers, if we don't have information about the end time of the session, the End Time will state "Unknown".
You can add the User History report to the . Learn more about customizing the Dashboard.
User History grid versus Usage Per User report
When a user checks out a license, the license server assigns an identifier for the checkout called a Session ID. The user can check out more than one license from the same host per Session ID, but the User History grid is able to show only a single row for each user/host pair and a Session ID. Sometimes you can see two rows in the grid instead of one. This can occur when there are problems with querying the license server and we have no information for a given period of time. In such situations we should treat them as two distinct sessions.
The User History grid cannot be used to monitor the maximum used/borrowed licenses or hours used/borrowed. To get a report on this type of usage data, use the Usage Per User report. For example, the following scenarios are handled differently in the User History grid versus the Usage Per User report:
|Scenario||User History Grid Results||Usage Per User Report Results|
|User_A checks out 4 licenses at one time using Host_1.||One row lists the User_A, Host_1 pair. The data does not include number of licenses checked out.||One row lists User_A, aggregated by Username. Includes number of licenses used at the same time (4) in the "Max Used" column.|
|User_A checks out 1 license using Host_1, returns the license 15 minutes later, then checks out the license again 5 minutes later.||Two rows list the User_A, Host_1 pair. The data does not include number of licenses checked out.||One row lists User_A, aggregated by Username. Includes number of licenses used at the same time (1) in the "Max Used" column.|