The information on this page refers to License Statistics v6.13 and newer, which introduced Custom Application monitoring. If you are using an earlier version, please refer to the documentation for earlier versions.
License Statistics Agent is a License Statistics add-on tool that enables usage client monitoring. License Statistics Agent communicates between these applications and License Statistics, running as a service in the background.
License Statistics Agent can be used only on Windows, but is compatible with both Windows and Linux server installations of License Statistics. See Installing and configuring License Statistics Agent for details on License Statistics Agent installation and configuration.
License Statistics Agent currently supports:
- Autodesk license usage monitoring
- Custom Application monitoring
- License Harvesting, a separately purchased License Statistics add-on that helps reduce license usage by tracking and closing idle applications on end-user hosts
See Reviewing License Statistics Agents for information on viewing a report of all agents in use.
If you have issues with License Statistics Agent, try reviewing the log file in the hidden directory "C:\ProgramData\X-Formation\License Statistics Agent\logs" to attempt to determine the cause of the issue. If you need help resolving an issue, please send the log and any additional information to X-Formation Support as discussed in Reporting a Bug in License Statistics.