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The information on this page refers to License Statistics v6.0 and newer, which introduced a new user interface (UI) and changes to license server status. If you are using a version previous to v6.0, see documentation for previous versions.

The License Servers section of the Dashboard lets you see which servers are being monitored and whether they are currently running.

The license server status can be one of the following:

UI status (grids, charts, export)API statusDescription
UnknownUNKNOWN(1)The license server is imported.
UpUP(2)The license server is enabled and is being monitored successfully.
DownDOWN(3)The license server is enabled, but monitoring failed (connection, configuration or other issue occurred).
VerifyingVERIFYING(5)The status given while verifying correctness of the configuration. This status is set after creation or update of the license server, and changes to Up or Down after verification is finished.
DisabledDISABLED(6)The license server was disabled by the user.
UnmonitoredLICSTAT_DOWN(7)License Statistics was turned off and the license server was enabled.
License ExceededLICENSE_EXCEEDED(8)License server is automatically disabled due to licensing limitations.


The License Servers grid gives you information about each server, including the vendor being monitored, the type of license manager being used for the monitored software, and whether the license usage information is being gathered as realtime or imported statistics, and whether the server is redundant.

Imported statistics may include denied user reports, pay-per-use logs, and other imported data from a variety of license managers. Imported license server data you can view in License Statistics is limited based on the data in the imported log; therefore, some pages may be unavailable when viewing statistics for an imported license server. If a page is unavailable, the tab title is crossed out and the tab is not selectable.

See Supported license servers for information about whether a particular server is supported for realtime or imported statistics, and how to import report logs. See Denied Requests Log for more information about importing denied request data.

To see the license usage activity for a given server, click on the server name in the Server column. Details about license server activity are described in Viewing license server details.

You can add, edit, or delete license servers using the License Servers tab in the Administration pageYou can also hide license servers using Preferences.