User History

From the Features page, the User History tab shows statistics for license usage by user, during any period that usage was tracked.

From the top of this page, select the license server and feature for which you want to view the user history.

Filtering results

You can filter results by users that had a license checked out at a specified date and time or you can choose the time period for which you want to view the usage history from the Settings panel, as described below.

Showing sessions for a particular time period

To specify a time period for which to view usage history, check the “Show sessions at time period” box in the Settings panel. Time intervals include:

• Current or Last Year
• Current or Last Quarter
• Current or Last Month
• Current or Last Week
• Today
• Yesterday
• Custom (which lets you enter a specific start and end date)

For example, you can view sessions only for the current week by selecting Current Week from the Time Interval drop-down list, as shown below.

When you select Custom as the Time Interval, the reports will include all user sessions that:

1. Started between 00:00:00 and 23:59:59 on the start date
   
2. Finished between 00:00:00 and 23:59:59 on the end date
   
3. Started before 00:00:00 on the start date, and:

• • finished after 23:59:59 on the end date
    
  • are still active for realtime license server
  • for which there is no information about the end time of the session for imported license servers

Showing sessions for a particular point in time

To specify the precise date and time for which you want to view the user history, check the “Show sessions at time point ” box in the Settings panel. For example, if you adjust the settings as shown below, your report will include sessions for all users that were checking licenses at 00:20 on 2015-10-13.

General Information

The General Information area includes identifying information for the feature, the last update time, a share code if sharing is in use (for example, "Shared on: HOST"), and the license type.

User History grid

The User History grid shows the username, hostname and start and end times the feature was used. Start and end times define the time a given user on host used at least one license. For realtime license servers, if the user still has the feature checked out, the End Time will state "Still in use". For imported license servers, if we don't have information about the end time of the session, the End Time will state "Unknown".

You can add the User History report to the License Statistics Dashboard. Learn more about customizing the Dashboard.  

User History grid versus Usage Per User report

When a user checks out a license, the license server assigns an identifier for the checkout called a Session ID. The user can check out more than one license from the same host per Session ID, but the User History grid is able to show only a single row for each user/host pair and a Session ID. Sometimes you can see two rows in the grid instead of one. This can occur when there are problems with querying the license server and we have no information for a given period of time. In such situations we should treat them as two distinct sessions.

The User History grid cannot be used to monitor the maximum used/borrowed licenses or hours used/borrowed. To get a report on this type of usage data, use the Usage Per User report. For example, the following scenarios are handled differently in the User History grid versus the Usage Per User report: