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Some information on this page refers to License Statistics 5.12 or newer, which removed support for Salesforce license servers. If you are running a previous version of License Statistics, please refer to the documentation relevant to your version: v5.9 documentation, v5.8 documentation, v5.7 documentation, v5.4 documentation. 

The following table contains information about the license servers from which License Statistics can gather usage statistics and lists features that are supported by specific license servers.

License Manager

Gathering Type









Token Licenses

Realtime and Imported (extended log files for denied requests and pay-per-use log files)

Realtime only(tick)(tick)(tick)  
Beta-LMRealtime only  
CodeCollaboratorImported only (log files)     
Custom license serverRealtime only(tick)(tick)(tick)(tick) 
Realtime only (tick)(tick)(tick)(tick)
FelicsImported only (advanced log files)     

Realtime and Imported (denied request logs and encrypted report log files)

(tick) (tick)(tick)(tick)
GNSRealtime only     


Realtime and Imported (denied request logs)

(tick) (tick)  
Realtime only     
LICMANRealtime only     
License4JRealtime only(tick)    
LS-DYNARealtime only     
Mathematica License Manager (MathLM)Realtime only     
OLicenseRealtime only     
OxygenRealtime only 

Reprise License Manager (RLM)

Realtime and Imported (denied request and report log files)

RSoftImported only (log files)     
Sentinel Hardware Keys (SHK)Imported only (log files)     
Sentinel HASPImported only (log files)

Sentinel RMS

Realtime and Imported (report log files)

(tick) (tick)  
SmartPlant License Manager (SPLM)Imported only (log files)     
TASKING License Manager (TLM)Realtime only(tick) (tick)  

* You need to use X-Formation's (not Altair's) latest version of LM-X End-user utility to query Altair License Manager.

** FLEXlm/FlexNet token licenses are supported only for vendor MSC ( for features CAMPUS, MDAdv, NASTRAN, NA_ACMS, and MSCONE.

See Operating system and resource requirements for more information about requirements for gathering data from these license servers.

Importing log data

To import log data, place the license server log file in the License Statistics importlog directory. The License Statistics database will be automatically updated with the data in the log file, and the license server will appear in the License Server lists with a gathering type of "imported" as described in License Servers. (For information about generating denied request logs, see Denied Requests Log requirements.) Imported license server data viewable in License Statistics is limited based on the data in the imported log; therefore, some License Statistics pages may not contain any information or may be unavailable when viewing imported data.


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