| Some information on this page refers to License Statistics v5.7 or newer, which introduced query tool files (querytool.jar) and report files (report.jar) in addition to already existing .jar parser files and .dll files. |
Here, you can find query tool files (qerytool.jar), report files (report.jar), parsers (parser.jar) as well as both libraries shipped with the latest release of License Statistics. (For information about the latest release, see License Statistics v5.8 Release Notes.)
The files you can find on this page may come in handy when you experience problems with any of our Java components. Should such problems occur, try downloading relevant files from the table below.
Although we make every effort to ensure License Statistics works out of the box with all supported license servers, there are occasional issues with query tool’s outputs that cannot be parsed successfully. This page provides you with fixes to all Java components ahead of our regular release schedule. Some of the files may not be compatible with old versions of License Statistics, so please use them only if you cannot wait for the next official release to obtain a particular parser fix.
Using new files with License Statistics
Before updating License Statistics with any of the new files from this page:
- Stop License Statistics. (See Starting and stopping License Statistics on Windows or Starting and stopping License Statistics on Linux.)
- Make a backup of the existing files.
- Replace old files with the ones you're downloading from this page.
- Restart License Statistics.
If you still experience problems after downloading the latest files from this page, please run License Statistics in debug mode (see Enabling License Statistics debug logs), and then send us the zipped log directory after the parsing failure occurs.