Problem with lsmon query tool
The lsmon tool may not work with Sentinel LM/RMS license servers. To fix this problem:
- Copy the lsmon.exe file to the License Statistics installation directory.
- Ensure you have all needed dll files. For example, lsapiw32.dll may be needed in some cases. Please see your Sentinel LM/RMS documentation for more detailed information.
- Edit the location of the lsmon tool in the license server configuration, as described in Adding and editing license servers.
Inability to gather statistics on Sentinel LM/RMS
License Statistics may not work as expected if you see an error similar to the following in your Sentinel license manager debug log:
Sentinel LM: Error[0xc8001008]: Unable to talk to host "kapur-lic1". Communication problems??
Contacting Sentinel LM server on host "kapur-lic1"] Press Enter to continue . . .
This is not a License Statistics error, but rather indicates that your monitoring client is unable to communicate with your license server; for example, the lsmon query tool and license server versions may be incompatible. To resolve this problem, please contact your application vendor.