Problem with lsmon query tool
If you are installing License Statistics for use with Sentinel LM/RMS, and lsmon is not working, you should:
- Copy the lsmon.exe file from where it is installed to the License Statistics installation directory.
Note: If you want to run License Statistics on Linux and have only Windows version of lsmon, you need to ask Sentinel vendor to deliver this file to you. - Ensure you have all needed dll files. For example, lsapiw32.dll may be needed in some cases. Please see your Sentinel LM/RMS documentation for more detailed information.
- Edit the query tool path for the lsmon file in the license server configuration, as described in Adding and editing license servers.
Inability to gather statistics on Sentinel LM/RMS
License Statistics may not work as expected if you see an error similar to the following in your Sentinel license manager debug log:
Sentinel LM: Error[0xc8001008]: Unable to talk to host "kapur-lic1". Communication problems??
Contacting Sentinel LM server on host "kapur-lic1"] Press Enter to continue . . .
This is not a License Statistics error, but rather indicates that your monitoring client is unable to communicate with your license server; for example, the lsmon query tool and license server versions may be incompatible. To resolve this problem, please contact your application vendor.