Problem with lsmon query tool
The lsmon tool may not work with Sentinel RMS license server. To fix this problem:
- Copy the lsmon.exe.file to the License Statistics installation directory.
Note: You should check if the application can find all dll files, for example lsapiw32.dll. You should also make sure that they are located in the correct directories.
After copying the query tool, add its valid location in the License Statistics configuration. You can edit the path using the following steps:
- Click the edit icon in the Realtime License Servers grid row for a given license server. An Edit License Server dialog opens that allows you to change the existing settings for that license server.
Change the path.
You can find more guidelines on how to resolve this issue in your Sentinel RMS documentation.
Inability to gather statistics on Sentinel LM/RMS
License Statistics may not work as expected if you see an error similar to the following in your Sentinel license manager debug log:
Sentinel LM: Error[0xc8001008]: Unable to talk to host "kapur-lic1". Communication problems??
Contacting Sentinel LM server on host "kapur-lic1"] Press Enter to continue . . .
This is not a License Statistics error, but rather indicates that your monitoring client is unable to communicate with your license server; for example, the lsmon query tool and license server versions may be incompatible. To resolve this problem, please contact your application vendor.