Problem with lsmon query tool
The lsmon tool may not work with Sentinel RMS license server. To fix this problem, follow the instructions outlined in Installing License Statistics on Windows with a FlexNet Server. In addition, perform the following steps:
- Go to the License Statistics installation directory and copy the lsmon.exe.file to the License Statistics folder.
- Open ..\License Statistics\xflicstat.cfg in a text editor such as Notepad, and set LSMON_PATH to the path to your lsmon.exe.file; for example: LSMON_PATH=C:\Program Files\License Statistics\lsmon.exe.
- If you still have problems with lsmon query tool, make sure that you have all necessary dll files. For example, in some cases lsapiw32.dll may be needed. More guidelines on how to resolve this issue can be foud in your Sentinel RMS documentation.
Inability to gather statistics on Sentinel LM/RMS
License Statistics may not work as expected if you see an error similar to the following in your Sentinel license manager debug log:
Sentinel LM: Error[0xc8001008]: Unable to talk to host "kapur-lic1". Communication problems??
Contacting Sentinel LM server on host "kapur-lic1"] Press Enter to continue . . .
This is not a License Statistics error, but rather indicates that your monitoring client is unable to communicate with your license server; for example, the lsmon query tool and license server versions may be incompatible. To resolve this problem, please contact your application vendor.