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Some v52 introduced new .jar parser files in addition to already existing .dll files.

The information on this page refers to License Statistics

v6.

18 or newer, which

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changed the method for delivering a pre-release core file to customers. If you are running a version older than v6.18, see documentation for previous versions.

Although we make every effort to ensure License Statistics works out of the box with all supported

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license servers, there are occasional issues

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. If you experience problems with License Statistics, X-Formation Support may email you a link to download a patch file (core.jar) that contains the latest release components to fix the problem ahead of our regular release schedule.

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How to update License Statistics with a new core file

To update License Statistics with a new core file:

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Using .dll parsers

Before using any .dll parser file:

  1. Stop License Statistics. (See Starting and stopping License Statistics on Windows or Starting and stopping License Statistics on Linux.)
  2. Make a backup of the existing parser .dll/.so file.
  3. Replace the .dll/.so file with the one you can download from this page.
  4. Restart License Statistics.

Using .jar parser files

  1. Download the core.jar file using the link sent to you by X-Formation Support.
  1. Stop License Statistics. (See Starting and stopping License Statistics on Windows or Starting and stopping License Statistics on Linux.)

  2. Make a backup of the

    parsers.jar located in the License Statistics/parser/parsers.jar folder.  
  3. Replace the parsers.jar with the newer version that you can download from this page.
  4. Restart License Statistics.

If you still experience problems after downloading the latest parser from this page, please run License Statistics in debug mode (see Enabling License Statistics debug logs), and then send us the zipped log directory after the parsing failure occurs.

 

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  1. existing core.jar file:

    Code Block
    {installation_directory}/core/core.jar


  2. Replace the old core.jar file with the new core.jar file sent to you by X-Formation Support.
  3. Restart License Statistics.