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License Statistics combines the data from HTTP monitoring and License Statistics Agent, and processes the data for displaying in the standard grids and reports in the License Statistics UI.
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There are some limitations and requirements for monitoring Autodesk applications older than 2020
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, as described below.
Limitations on trackable actions
For older Autodesk applications (prior to 2020)
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, trackable actions include only application startup and saving drawing changes. Other actions, such as making drawing changes without saving
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, do not create the usage files
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needed to monitor the application.
If
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there are no trackable actions for over 30 minutes, the application will stop being reported as used.
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If you experience issues monitoring Autodesk applications older than 2020, we recommend updating
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the application to a newer version (2020 and above)
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, where these limitations do not apply.
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Providing permission to collect usage data
License Statistics Agent can track the usage of Autodesk applications
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older than 2020
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only when
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you give explicit permission to collect data in desktop products for Autodesk analytics programs
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.
In order to give To grant the required permission permissions, follow the steps below.
- Open the Desktop Analytics page.
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- Under "Data collection and use," check "I agree to data collection in desktop products for Autodesk analytics programs."
- Click OK, and restart the application
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- .
Monitoring Autodesk applications 2020 and
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newer
The limitations noted above for monitoring Autodesk applications older than 2020 do not apply to monitoring Autodesk applications 2020 and newer. License Statistics Agent uses a dedicated service to track sessions accurately . Tracking for Autodesk applications 2020 and newer, so usage tracking does not depend on the Data collection agreement nor actions made by the users Autodesk analytics data collection agreement or actions that users make in the application.
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| If there are still any issues with you experience issues tracking Autodesk applications application usage, please follow the procedure on troubleshooting pagesee troubleshooting steps for Autodesk monitoring. |