Problem with lsmon query tool
The lsmon tool may not work If you are installing License Statistics for use with Sentinel RMS license server. To fix this problem:LM/RMS, and lsmon is not working, you should:
- Copy the lsmon.exe
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- file from where it is installed to the License Statistics installation directory.
After copying the query tool, specify its location in the License Statistics configuration. You can edit the path using the following steps:
- Click the edit icon in the Realtime License Servers grid row for a given license server. An Edit License Server dialog opens that allows you to change the existing settings for that license server.
Change the path.
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- Note: If you want to run License Statistics on Linux and have only Windows version of lsmon, you need to ask Sentinel vendor to deliver this file to you.
- Ensure you have all needed dll files. For example,
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- lsapiw32.dll
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- may be needed in some cases. Please see your Sentinel LM/RMS documentation for more detailed information.
- Edit the query tool path for the lsmon file in the license server configuration, as described in Adding and editing license servers.
Inability to gather statistics on Sentinel LM/RMS
License Statistics may not work as expected if you see an error similar to the following in your Sentinel license manager debug log:
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This is not a License Statistics error, but rather indicates that your monitoring client is unable to communicate with your license server; for example, the lsmon query tool and license server versions may be incompatible. To resolve this problem, please contact your application vendor.