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The information on this page refers to License Statistics v7.0 and newer. If you are using a version previous to v7.0, see documentation for previous versions. |
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Licensing Model 2025 was introduced with License Statistics v7.0 to simplify and make the licensing rules more flexible. Licensing Model 2025 is not supported by License Statistics versions older than v7.0. Licensing Model 2025 is now the default for License Statistics v7.0 and newer, and Licensing Models 2013 and 2019 are deprecated as of v7.0. However, according to the rules described in the License Transition section:
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Grace Period
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- for 14 days from the first exceeding (Grace Period)
- no restrictions
- continue monitoring
- do not allow for importing above the limit (general rule)
- allow API and UI
- continue aggregation
- add clear UI notification
- even if going above and below the limit multiple times during 2 weeks
- after 14 days with exceeded licensing
- Light Restricted Access Mode
- when usage drops below the limit
- back to normal operations, disable LRAM
- when the limit is exceeded again sooner than 180 days from the last getting below the limit
- immediately enable Light Restricted Access Mode
- when the limit is exceeded again after 180 days from the last getting below the limit
- allow again for a 14-day Grace Period
- 180 days counter does not reset on license activation/renewal
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- Exceeded 125% of the Solf Limit, e.g.
- users limit in the license, Soft Limit = 1000
- Hard Limit = 1250
- Expired license
- enable Restricted Access Mode
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A Grace Period allows for a limited time of continued usage without restrictions after exceeding the Soft Limit (not more than 125% of the usage limit).
Unlike Light Restricted Access Mode and Restricted Access Mode, the Grace Period does not restrict usage. (Note that importing above the limit is not allowed.) You will not be charged extra for users monitored during the Grace Period.
A Grace Period is initiated when users in the database have exceeded the Soft Limit (not more than 125%) for the last 30 days.
- The Grace Period will remain in effect for 14 days or until the usage drops back below the limit.
- If the usage limit continues to be exceeded for more than 14 days, Light Restricted Access Mode will automatically be initiated.
- If the limit is exceeded by over 125%, Restricted Access Mode will be initiated)
In order to run License Statistics without continuing to use the Grace Period, you must:
- Load a license with a higher user limit
- Wait for the user count to drop
Grace Period alerts
You will receive alerts to let you know when the limit was exceeded and a Grace Period has been initiated, including:
- An alert that informs you of the last date that the number of allowed users was exceeded
- An alert in a red panel at the top of the Licensing page
- Emails that inform you when a Grace Period has begun/ended
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