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New licensing was introduced with License Statistics 6.0 to simplify the licensing rules and won't be supported by application versions lower than 6.0. It is the default licensing model for License Statistics. You can find more details on Licensing Transition page.

Most important changes

Users

  • All users are counted together under the single license (including Imported Users, Realtime Users and Denials).
  • All users are counted in entire history available for reporting.
  • License Statistics administrator can choose to remove old data he doesn't need to reduce license consumption.

License Servers

  • All types of license servers are counted together (including Realtime and Imported License Servers).
  • Each Imported License Server reduces the number of available Realtime License Servers which can be actively monitored.
  • Total number of Imported and actively monitored Realtime License Servers cannot exceed the license limit.
  • License Statistics administrator can choose to remove Imported or disable Realtime License Server to reduce license consumption.

License Type

License Statistics needs to have one valid license loaded in order to work. Types of licenses are described in tables below.

License Type by purpose 

License TypeLimitsLicense ExpirationMaintenance ExpirationDescription
TrialUnlimited30 DaysNo Maintenance

Delivered with License Statistics installer only. Can be used for evaluation and testing purposes only. It's the default license type which is loaded if no other valid license was delivered.

PerpetualLimited Users and License Servers


Permanent1 yearCommercial license delivered to customers. It has no limit in terms of License Statistics expiry, but it has time-limited maintenance.
SubscriptionLimited Users and License Servers1 year1 yearCommercial license delivered to customers. Both License Statistics expiry and maintenance are time-limited.
UniversityUnlimited1 year1 yearCommercial license for academic usage only.
TestDepends on Sales or Support decision14 DaysNo MaintenanceTechnical license delivered by X-Formation Sales or Support team in order to solve the Customers problem.

License Type by user counting

All purpose license types described above can can be delivered with one of user counting types variations.

License TypeUnique UserDescriptionExample
User-Host

Username + Hostname

Default way of counting Users in License Statistics. Single user is a unique pair of Username and Hostname.
  • username1 uses 1 license on hostname1
  • username2 uses 1 license on hostname1
  • username1 uses 1 license on hostname2

User license count: 3

Username

Username

Optional license type where single user for licencing purposes is counted as a unique username.
  • username1 uses 1 license on hostname1
  • username2 uses 1 license on hostname1
  • username1 uses 1 license on hostname2

User license count: 2

License limits

Limiting number of Users

Commercial licenses are delivered with user limit which is the maximum number of unique users (usernames or user-host pairs) which can be monitored by License Statistics.

Users Count limit is the maximum number of users monitored in entire history (all users in database are counted including Usage and Denials).

Limiting number of License Servers

Commercial licenses are delivered with license server limit which is the maximum number of license servers added to be monitored by License Statistics.

License Servers limit is the maximum number of imported and realtime license servers which can be actively monitored in the same time. License Servers which are disabled by the customer are not counted. Customer can add unlimited number of realtime license servers, but the application will start monitoring only the maximum number the license allows. Each imported license server decreases amount of realtime license servers which can be monitored.  

Exceeding the license

In some cases License Statistics thresholds can be exceed. The application will react on this situation differently depends on the case. In the table below there are listed situations when the license is exceed or expired.

TypeDescriptionLicense TypeResult in License Statistics 6.xWhat to do next?
Issue occurred when starting License Statistics
Version mismatch

Application does not match the license version.

AllFail to start

Load the license with version equal or higher than application has.

Maintenance expired

Application is newer than maintenance expiration date in the license.

AllStarting in read-only modeLoad the license with active maintenance.
License expiredHistorical data present in database from before the date when the trial was started.TrialStarting in read-only mode

Load commercial license.

Start Trial with empty database.

License expiration date has passed.

Trial

Subscription

University

Test

Starting in read-only mode

Load the license with active expiration time.

Load the Perpetual license.

Users limit exceededNumber of users in database exceeds the license limit.

Perpetual

Subscription

Test

Starting in read-only mode

Load the license with higher user limit.

Remove some historical data.

License Server limit exceededNumber of imported license servers in database exceeds the license limit.

Perpetual

Subscription

Test

Starting in read-only mode

Load the license with higher license server limit.

Remove some imported license servers.

Issue occurred when running License Statistics
Maintenance expiredLicense Server was created or updated to version higher than the last monitored before the maintenance expiration date passed.All

Data from querying was skipped.

License Server status changed to "Down".

Revert License Server to the version from before maintenance expiration.

Load the license with active maintenance.

License expired

License expiration date has passed.

Trial

Subscription

University

Test

Switching to read-only mode


Load the license with active expiration time.

Load the Perpetual license.

Users limit exceededWhile monitoring the License Server, amount of users to save would exceed the user license count limit.

Perpetual

Subscription

Test

Data from querying was skipped.

License Server status changed to "Down".

Notification about the incident will be send (if configured).

Load the license with higher user limit.

Disable some license servers to reduce load.

Remove some historical data.

License Server limit exceededNew realtime license servers was created, but there are no more available licenses.

Perpetual

Subscription

Test

Monitoring was not started.

License Server status changed to "License Exceeded"

Load the license with higher license server limit.

Disable/remove other license server to free the license.

Tried to import new license server, but there are no more available licenses.

Perpetual

Subscription

Test

Data wasn't imported.

License Server wasn't created.

Load the license with higher license server limit.

Disable/remove other license server to free the license.

(rare cases: normally application prevents them on runtime, but can happen, eg. due to changed network license on the license server)
Version mismatchApplication does not match the license version.All

Switching to read-only mode


Load the license with version equal or higher than application has.
Users limit exceeded

Number of users in database exceeds the license limit.


Perpetual

Subscription

Test

Switching to read-only mode

Load the license with higher user limit.

Remove some historical data.

License Server limit exceeded

Number of imported license servers in database exceeds the license limit.

Perpetual

Subscription

Test

Switching to read-only mode


Load the license with higher license server limit.

Remove some imported license servers.

    

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