The problem that relates to the inability to query license servers is described in License server issues. However, this section lists detailed information about some errors that can occur while running i14blt troubleshooting commands and suggested steps to resolve these issues.
Inability to query license server (i14blt error ADM-10037: There are no active license servers)
The error log may contain an error message, such as the following:
C:\IFOR\WIN\BIN>i4blt -s -lc -k n 172.16.8.30
i4blt Version 4.6.8 Windows -- LUM Basic License Tool
(c) Copyright 1995-2004, IBM Corporation, All Rights Reserved
US Government Users Restricted Rights - Use, duplication or disclosure
restricted by GSA ADP Schedule Contract with IBM Corp.
(c) Copyright 1991-1997 Gradient Technologies Inc., All Rights Reserved
(c) Copyright 1991,1992,1993, Hewlett-Packard Company, All Rights Reserved
ADM-10037: There are no active license servers
To resolve this issue:
- Upgrade IBM LUM to version 4.6.8.13 that includes the i14ls.ini parameter named AuthCallBack. This parameter improves performance in slow or unstable networking environments, especially on Wide Area Networks. The use of this parameter is also recommended when there have been problems with communication across firewalls with older LUM levels installed.
- Make sure you have root privileges. Otherwise, you will not be able to connect to the license server.
- configure the IBM LUM server using the i14blt utility.
Inability to gather statistics for IBM LUM (i14blt error ADM-10103: Server 10.0.0.2 not found)