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The information on this page refers to License Statistics v6.17 and newer, which introduced License Server Management.

License Statistics Administrators can manage license servers (currently limited to Start, Stop, and Restart operations for LM-X and FlexNet license managers only) remotely in two ways:

  • Using Server Agent installed on license server host (LM-X or FlexNet); recommended
  • Using Query Tool installed on License Statistics host (LM-X only)

Each configuration method is described below.

Manage license server using Server Agent 

Using Server Agent for managing license servers is supported for both LM-X and FlexNet license managers. 

To use Server Agent installed on the license server host to manage a license server:

  1. Install Server Agent.

    Note that there can be multiple Agents, one on each server host. A single Agent can support multiple servers installed on the same host.
  2. Add or edit the license server.
  3. Go to the Server Agent tab. By default, no Server Agent is selected; the entire tab is optional.
  4. Select a Server Agent to use for the license server.




  5. Ensure you choose the Server Agent on the proper host that matches the machine where the server is installed. If the server hostname is already known, the matching server host will be highlighted at the top of the list as illustrated below.



  6. After choosing the server, two configurations are available, as described below.


Service Configuration

The Server Agent is able to manage the license server using service management. To use this ability, you need to set the Service Name of the license server. On Windows, the service name is found in the Services window on the license server host. Using the service, it's possible to Start, Stop and Restart the server.

For LM-X:



For FlexNet:


Query Tool Configuration

The Server Agent is also able to manage the license server using the query tool installed on the license server host. To use this configuration, you need to provide a path to the query tool (on the license server host) and the port. For LM-X, you must also set an administrator password.

The operations that can be executed using the query tool are limited:

  • For LM-X: Only Stop and Restart operations are available (it is not possible to Start the server)
  • For FlexNet: Only Stop operation is available (it is not possible to Start or Restart the server)

When configuring the license server management, you can:

  • Use the Verify option to check if the configuration is valid.
  • Use Next or Save the changes to use the Server Agent to manage license server
  • Configure a single Server Agent to manage multiple servers installed on the same host
  • Disable server management by Server Agent by selecting None on Server Agent tab

Managing a license server using Query Tool 

Using the query tool installed on the License Statistics host to configure a license server for management is supported only for LM-X license manager. 

When using the query tool for managing a license server, only Stop and Restart operations can be executed. Starting the license server is not possible using this method. 

This license server management configuration uses the same query tool installed on the License Statistics host that is normally used for monitoring.

To configure the license server for management using the query tool installed on the License Statistics host:

  1. Add or edit the license server.
  2. Enable Remote Monitoring.
  3. Provide the Query Tool Path.
  4. Provide an administrator password for the connection.


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