Problems with user count
If the user count does not indicate the correct number of users that can be monitored, running the lmxendutil command may result in the following error:
License user count doesn't match number of users in users list.
To resolve this issue, make sure you are running the latest version of LM-X License Manager.
Importing a report log without a header
If a header of a report log is missing, you need to add the following lines to the beginning of your log file to be able to import usage information from LM-X License Manager into License Statistics:
[2017-01-09 09:22:18] LM-X License Server v4.8.9 build DEVELOPMENT on ls-demo (Win64_x64)
[2017-01-09 09:22:18] Copyright (C) 2002-2017 X-Formation. All rights reserved.
[2017-01-09 09:22:18] Website: http://www.lm-x.com http://www.x-formation.com
[2017-01-09 09:22:18] License server has pid 7728.
[2017-01-09 09:22:18] Serving licenses for vendor XFORMATION.
When doing that, remember to:
- Enter the hostname of the machine where License Statistics is installed (in this case, ls-demo), like this:
[2017-01-09 09:22:18] LM-X License Server v4.8.9 build DEVELOPMENT on ls-demo (Win64_x64)
- Enter the name of the vendor of your license server (in this case XFORMATION), as follows:
[2017-01-09 09:22:18] Serving licenses for vendor XFORMATION.