You can deactivate a license that has already been activated to supply end users with a new version of the license. This lets you make changes to the license -- for example, tie it to a different machine, change the license count, etc.-- and then let the user activate and download the license again, instead of issuing a completely new license to the user. Be aware that each reactivation is counted and will reduce the number of remaining activations, as reported in the Activations tab under the Administration page.
When you deactivate a license:
- The previously generated license is deleted.
- The license request from queue is deleted, if it exists.
- All license generation errors are deleted.
- End-user HostIDs are deleted, if not needed in other licenses.
To deactivate a license:
- Go to the Licenses tab.
- Click the Deactivate icon under the Action column for the license you want to deactivate.
- Click Yes at the confirmation dialog to complete the deactivation.
- Make the desired changes to the license, and let the user know the license is available for reactivation.
Note that the Deactivate icon appears only for licenses that can be deactivated. Licenses that have not yet been generated or are currently being generated cannot be deactivated.