Incompatible Java version
If your Dassault license server and the machine on which License Statistics is installed have incompatible Java versions, running the DSLicSrv executable may result in the following error:
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If you experience this problem, contact your license server vendor for a solution.
Failure to run DSLicSrv
License Statistics may not work as expected if you copy only the DSLicSrv executable to the License Statistics installation directory.
To resolve this issue, contact your license server vendor to obtain the ability to run DSLicSrv executable on a machine other than the machine where Dassault is installed.
Unsupported license server version
If your Dassault license server version is older than 6.211.0, running License Statistics may result in the following error:
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If you experience this problem, upgrade your license server to version 6.211.0 or newer, as the error message states.
Unsupported query tool output language
If your Dassault license server is configured to use a language other than English, you will see the following message in the log:
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