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If= your Dassault license server and the machine on which License Statistics i= s installed have incompatible Java versions, running the DSLicSrv executabl= e may result in the following error:
Unsupported version of Java Run=
time Environment, which is required by the Dassault query tool. Please cont=
act your license server vendor.
If you experience this problem, conta=
ct your license server vendor for a solution.
Li= cense Statistics may not work as expected if you copy only the DSLicSrv exe= cutable to the License Statistics installation directory.
To resolve this issue, contact your l= icense server vendor to obtain the ability to run DSLicSrv executable on a = machine other than the machine where Dassault is installed.
Version 6.211.0 and older
If your Dassault license server versi= on is older than 6.211.0, running License Statistics may result in the foll= owing error:
Your version of Dassault Licens=
e Manager is not supported. Please upgrade Dassault License Manager to vers=
ion 6.211.0 or newer.
If you experience this problem, upgra=
de your license server to version 6.211.0 or newer, as the error message st=
ates.
Version 6.421
The Dassault query tool version = 6.421 is not supported by License Statistics, and may result in the = following error:
Output: unknown option -locale
To resolve this issue, update your DSLS query tool to version 6.422 or n= ewer.
If your Dassault license server is co= nfigured to use a language other than English, you will see the following m= essage in the log:
Dassault license
<=
/span>servers
support=
only the English language. Please configure the license server to use Engl=
ish
.
To resolve this issue, make sure your= license server is configured to use English. If you have problems configur= ing your license server, contact your license server vendor.
As of version 6.5, you can provide a password in the DSLS configuration = when adding= or editing a Dassault license server to use a password for restricted access mode.