The information on this page refers to License Statistics 6.1 and newer, which changed the name of the "Error Log" grid to "Event Log." If you are using a version previous to v6.1, see documentation for previous versions. |
Invalid license file path
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You can test importing FLEXlm/FlexNet log files using the trial version of License Statistics; however, License Statistics will show only 20% of any data older than the trial start date in the imported log will not be included in the imported data in the browser. An import license that will allow you to import and view all your FLEXlm/FlexNet import data is available on request by contacting X-Formation. and shown in License Statistics results.
Problems using port 27000
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FlexNet vendor names are case-sensitive by default, so you may see the following error if the case is not specified correctly when adding or editing the license server:
[2012/05/10 08:00:00] ERROR: Unable to find any licenses served by the license server!
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To configure the FlexNet server correctly in License Statistics for multiple vendor daemons, specify each as a separate license server using a unique port value, as described in Adding and editing realtime license servers.
Incomplete lmdiag output for FlexNet license server
If there is a problem with the output produced by the lmutil lmdiag command, the following message will appear in the Error Event Log grid every 12 hours.
"Output of the lmutil lmdiag command is incomplete, which can cause incorrect or incomplete data in License Statistics. Please ensure that your license server is able to correctly print out the lmdiag output."
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