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If you have a problem with running the i14blt troubleshooting command, it may mean that your i14blt utility is not working or is incorrectly configured. This is an IBM LUM problem, not a License Statistics problem. To fix this IBM LUM problem:
- Check if the application can find all dll files and make sure that the files are located in the correct directories. If not, you will need to work with your IBM LUM application vendor further to get a working version of i14blt and verify if the utility is has been installed correctly and functions properly.
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To fix this error, make sure that the query tool is enabled in the License Statistics configuration file. If not, enable the I4BLT_PATH.
License Statistics failure on Windows due to improper functioning of i4blt utility