Inability to query license server (i4blt error ADM-10037: There are no active license servers)
If your log includes an error indicating that you are unable to query the license server machine, running the i4blt command described in License server issues may result in the following i4blt error:
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You can also contact IBM Technical Support or visit their support website:http https://www.ibm.com/searchsupport/csass/search?q=ADM-10037&sn=spe?=en&filter=collection:stgsysx,dblue,ic,pubs,devrel1∏=H721465T65238T30.home/
Inability to gather statistics for IBM LUM (i4blt error ADM-10103: Server 10.0.0.2 not found)
If License Statistics cannot collect statistics for IBM LUM, the License Statistics log may contain an error similar to the following: ADM-10103: Server 10.0.0.2 not found.
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NumDirectBindServers=2
DirectBindServer1=ip:192.168.xx.xxx[1515]
OS2NetbiosServer1=no
DirectBindServer2=ip:192.168.xx.xxx[1515]
OS2NetbiosServer2=no
Problems running i4blt on Windows
Running the i4blt utility on Windows may take a long time, sometimes up to 20 minutes. As a result, License Statistics reports may be incomplete and less reliable. Furthermore, the license server status in License Statistics pages may erroneously appear as "Down." This rare problem, which occurs only on Windows with IBM LUM v4.6.8, can cause License Statistics failure.
If you experience this problem, contact your application vendor to obtain an appropriate solution.
Failure to run a query tool
When monitoring IBM LUM or Sentinel LM/RMS servers, you may see an error message similar to the following:
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To resolve this issue, contact your application vendor to obtain an appropriate solution.
Failure to import denials log
If a denials log file contains data from multiple license servers, License Statistics will not be able to import the denials data successfully, and you will get an error message similar to the following:ERROR: Log file E:\Program Files\X-Formation\License
Statistics\importlog\i4blt.log contains multiple server names. Please split the file! WARNING: Failed to import file E:\Program Files\X-Formation\License Statistics\importlog\i4blt.log (type IBM LUM)!
To resolve this issue, separate the file into individual, uniquely named files that contain data from only one server.
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