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You can add and manage LAC users (people who are given access to the vendor side of LAC, such as people within your organization, resellers, etc.) using the User Management tab from the Administration page. The User Management tab includes information about each LAC user that has been added to LAC, as described below.

Field

Description

Name

The user's full name.

Email

The email address of the user, which also serves as the user's login name.

Active

Designates whether the user is allowed to log into the vendor area of LAC.

Blocked For

If a user attempts to login three times without a password, the user is blocked from further login attempts for 15 minutes, after which the user can attempt to login again. The Blocked For column displays the the number of minutes that the user has been blocked from logging into LAC, beginning with 15 minutes and decreasing to 0.  

Last Login Time

The last time the user logged into LAC. 

Creation Time

The time the LAC user was created. 

Role

The role of the user, which indicates the user's level of access to LAC. Available roles currently include Administrator, Sales and Reseller:

  • Administrator users have full privileges to access all areas of LAC.

  • Sales users do not have permission to:
    - Create new products 
    - Update existing products 
    - Access Administration page functions

In addition, Sales users have limitations on product template usage. Sales users can use only:
- Product templates that are designated as Allowed for that user (set in the Product Template Permissions tab, described below)
- Licenses/license orders created using Allowed product templates

Note that all denied templates and all licenses and information for those templates will not be visible for the user throughout LAC.
 

  • Reseller users do not have permission to:
    - Create new products 
    - Update existing products 
    - Access Administration page functions

In addition, Reseller users have limitations on product template usage and customer access. Reseller users can use/access only:
- Product templates that are designated as Allowed for that user (set in the Product Template Permissions tab, described below)
- Licenses/license orders created using Allowed product templates
 - Customers that the reseller user is assigned to

Note that all denied templates and all licenses and information for  those templates will not be visible for the user throughout LAC. Template settings override the assigned customer settings. For example, if customer Big Corp is assigned to the Reseller user Region 1, and this reseller is denied usage of the template Product_A, then the Region 1 reseller will not see the license orders for customer Big Corp that are created using template Product_A.

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