You can add and manage LAC users (people who are given access to the vendor side of LAC, such as people within your organization, resellers, etc.) using the User Management tab from the Administration page. The User Management tab includes information about each LAC user that has been added to LAC, as described below.
Field | Description |
---|---|
Name | The user's full name. |
The email address of the user, which also serves as the user's login name. | |
Active | Designates whether the user is allowed to log into the vendor area of LAC. |
Blocked For | If a user attempts to login three times without a password, the user is blocked from further login attempts for 15 minutes, after which the user can attempt to login again. The Blocked For column displays the the number of minutes that the user has been blocked from logging into LAC, beginning with 15 minutes and decreasing to 0. |
Last Login Time | The last time the user logged into LAC. |
Creation Time | The time the LAC user was created. |
Role | The role of the user, which indicates the user's level of access to LAC. Available roles currently include Administrator, Sales and Reseller:
In addition, Sales users have limitations on product template usage. Sales users can use only:
In addition, Reseller users have limitations on product template usage and customer access. Reseller users can use/access only: |
You can create an unlimited number of users in LAC. However, the number of users that can be enabled is limited to the number purchased with your LAC license.
When a user is removed or disabled, this increases the number of available LAC user licenses that can be enabled. For example, if your license allows for 20 users and you have enabled 20 users, you can continue adding more users to LAC but cannot enable them. To enable another user, you must first disable or delete one of the currently enabled users (as described below) or increase the allowed user count for your LAC license.
Note: LAC does not support concurrent logins using the same user credentials. If a user logs into LAC using the same username and password that were already used to log into another machine, the previously logged-in user will be signed out of LAC automatically. The same rule applies to both browser sessions and sessions using SOAP API tokens. For example, if the user that is currently logged into the LAC login page attempts to log into LAC again using SOAP API and the same credentials as he used to log into the current session, he will be automatically signed out from the session in the browser despite the fact that the SOAP API token created by the Login function is valid for 3 hours.
To create a new user:
To edit user details or deactivate/activate a user:
When you deactivate users, the available LAC user licenses increase by one for each deactivated user.
To delete a user:
When you delete users, the available LAC user licenses increase by one for each deleted user.
Important: Deleting a user from LAC will completely and permanently remove the user's account, so the user will no longer be able to log in to LAC. The deleted username will be replaced with "Undefined" or "Deleted User" throughout LAC, depending on the type of grid or form being viewed.
If you do not want to permanently remove the user from LAC, you can deactivate the user instead, as described above.