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Problem with lsmon query tool

The lsmon tool may not work If you are installing License Statistics for use with Sentinel RMS license server. To fix this problem, follow the instructions outlined in Installing License Statistics on Windows with a FlexNet Server. In addition, perform the following steps:LM/RMS, and lsmon is not working, you should: 

  1. Copy Go to the License Statistics installation directory and copy the lsmon.exe . file from where it is installed to the License Statistics folderinstallation directory.  
  2. Open ..\License Statistics\xflicstat.cfg in a text editor such as Notepad, and set LSMON_PATH to the path to your lsmon.exe.file; for example: LSMON_PATH=C:\Program Files\License Statistics\lsmon.exe.

  3. Note: If you want to run License Statistics on Linux and have only Windows version of lsmon, you need to ask Sentinel vendor to deliver this file to you.
  4. Ensure you have all needed If you still have problems with lsmon query tool, make sure that you have all necessary dll files. For example, in some cases lsapiw32.dll may be needed . More guidelines on how to resolve this issue can be foud in your Sentinel RMS documentation.in some cases. Please see your Sentinel LM/RMS documentation for more detailed information.
  5. Edit the query tool path for the lsmon file in the license server configuration, as described in Adding and editing license servers. 

Inability to gather statistics on Sentinel LM/RMS

License Statistics may not work as expected if you see an error similar to the following in your Sentinel license manager debug log:

...

This is not a License Statistics error, but rather indicates that your monitoring client is unable to communicate with your license server; for example, the lsmon query tool and license server versions may be incompatible. To resolve this problem, please contact your application vendor.