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To see a report on denials for a specific user/user group, select the Denials page under the Users: History section in the left navigation pane. Denials occur when the number of checkout requests exceeds the number of available licenses, resulting in an inability for users to check out a license. You can add the User Denials grid to the License Statistics Dashboard. Learn more about customizing the Dashboard.
General Information
The General Information area lets you select the user/user group for which to view denials and displays details for that user, including matching cloud users, if applicable.
Filtering results
The Time Interval options in the Settings area let you specify the time interval to include in the results. The time interval can be:
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