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The icons in the Action column let you perform actions for individual license orders, including:

  • Edit the license order (see below)
  • Deactivate the license
  • Reset the activations counter
  • View the license (generated license text)
  • View the license template
  • View the license history (see below)
  • Delete the license

editing, deactivating, viewing and deleting the license. You can save the information from the License Orders table and other tables in LAC as described in Exporting data from LAC.

When you edit an existing license order, an Edit License Order dialog shows the details of the license order, as well as lets you preview the license order. Using this dialog, you can change many of the settings if needed, in the same manner as described below for creating a license order. License order information that is not modifiable, such as the activation key and product, are displayed but grayed out in the Edit License Order dialog. See Editing information in LAC for general information about editing existing LAC objects.

You can also view and modify existing license order information by editing customer information from the Customer page.

Creating a license order

To create a license order, click the Create License Order button in the Licenses page. In the Add License Order dialog that displays, enter the license order information as described below.

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The General tab in the Add License Order dialog lets you specify:

Field

Description

Enabled

This checkbox sets whether the end user can activate and download licenses belonging to the license order. The default setting is Enabled.

If you disable a license order, licenses cannot be activated or downloaded in any way, including using the end-user portal, email, or the API. However, the license order will still display in the License Orders grid on the Licenses page and LAC administrators can still view any currently activated licenses.

Remove From Host

This checkbox enables sending a request to remove the license from the end user's host machine.

Customer

The customer who will be receiving the license. The customer must be defined using the Customer page before creating the license for that customer. You can then select the customer from a pick list in the General tab.

Product

The product that is being licensed. The product must be defined using the Products page before creating the license. You can then select the product from a pick list in the General tab.

Product template

The template to use for the license. You can select any template that has been created for the product.

License Order Count

The number of activation keys to create. You can enter a number from 1 to 500.

Description

An optional description for the license order.

HostIDs

The HostIDs tab in the Add License Order dialog lets you override the HostID settings in the selected template if needed. See Creating templates for a product for more information about locking licenses to HostIDs.

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Any template settings that you override are displayed in yellow inside the Add License Order dialog fields.

Editing a license order

You can change the settings for an existing license order by clicking the Edit icon in the Action column for the license order you want to change.

When you edit an existing license order, an Edit License Order dialog shows the details of the license order and lets you preview the license order. Using this dialog, you can change many of the license order settings in the same manner as described in "Creating a license order," above.

License order information that is not modifiable, such as the activation key and product, are displayed but grayed out in the Edit License Order dialog. See Editing information in LAC for general information about editing existing LAC objects.

You can also view and modify existing license order information by editing customer information from the Customer page.

Viewing license order history

You can view the history for a license order by clicking the More icon under the Action column for the desired license order, and selecting History from the list of actions.

The history includes:

  • The time the action took place.
  • The action, which includes any occurrence when the license was:
    - Added
    - Edited
    - Deactivated
    - Deleted
    - Had the deactivations counter reset
  • User that performed the action, which can be:
    - The user name
    - "End User" (if the action was performed by an end user)
    - "Deleted User" if the action was performed by a user that has since been deleted
  • Hostname of the computer used to perform the action
  • IP Address of the computer used to perform the action