The information on this page refers to License Statistics v6.24 and newer, which changed "LDAP" labels to the generic label "User Directory." If you are using a version previous to v6.24, see documentation for previous versions.

Logging in to License Statistics using account credentials from a User Directory

When trying to log in to License Statistics using credentials (username and password) that are identical to the credentials specified in the Administration: User Directory page, ensure that the account is included in the Base DN (for example, CN=Users, DC=yourdomain, DC=com) under which you want to search for users or, preferably, create a separate account to authenticate using a User Directory. 

Example

For example, say you set Username to “demo-user” and Password (in the illustration below, hidden as asterisks) to “statistics” in your User Directory configuration.

If you use the same credentials to log in to License Statistics (shown below), your login attempt will fail.



Also note that it is not recommended to log in to License Statistics as a regular user using the same credentials as those used for the administrator account.

To learn more about allowing connection to a User Directory server, see Connecting to a User Directory server.