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You can add and manage LAC users (people who are given access to the vendor side of LAC, such as people within your organization, resellers, etc.) using the User Management tab from the Administration page. The User Management tab includes information about each LAC user that has been added to LAC, as described below.

Field

Description

Name

The user's full name.

Email

The email address of the user, which also serves as the user's login name.

Active

Designates whether the user is allowed to log into the vendor area of LAC.

Blocked For

If a user attempts to login three times without a password, the user is blocked from further login attempts for 15 minutes, after which the user can attempt to login again. The Blocked For column displays the the number of minutes that the user has been blocked from logging into LAC, beginning with 15 minutes and decreasing to 0.  

Last Login Time

The last time the user logged into LAC. 

Creation Time

The time the LAC user was created. 

Role

The role of the user, which indicates the user's level of access to LAC. Available roles currently include Administrator, Sales and Reseller:

  • Administrator users have full privileges to access all areas of LAC.

  • Sales users do not have permission to:
    - Create new products 
    - Update existing products 
    - Access Administration page functions

In addition, Sales users have limitations on product template usage. Sales users can use only:
- Product templates that are designated as Allowed for that user (set in the Product Template Permissions tab, described below)
- Licenses/license orders created using Allowed product templates
 

  • Reseller users do not have permission to:
    - Create new products 
    - Update existing products 
    - Access Administration page functions

In addition, Reseller users have limitations on product template usage. Reseller users can use/access only:
- Product templates that are designated as Allowed for that user (set in the Product Template Permissions tab, described below)
- Licenses/license orders created using Allowed product templates
- Customers that have been assigned to that user

To create a new user:

  1. Click Create User in the License Generators tab to open the Create New User dialog. 
  2. In the General tab, enter the user's first and last name.
  3. Enter the user's email address, which also defines the user's login name. 
  4. Select the role that specifies the user's level of access to LAC. Available roles include Administrator, Sales and Reseller users, as described in the above table.
  5. Click Next to assign template usage permissions in the Product Template Permissions tab.
  6. For user roles other than Administrator (which have permissions to use all templates), select the product templates that the user will be allowed to use. In the Usage Denied list, check the box next to each template the user is allowed to use, and then click Allow to move the template to the Usage Allowed list. Note that all templates listed under Usage Denied and all licenses and information for  those templates will not be visible for the user throughout LAC. For Reseller users, the template settings override the assigned customer settings. For example, if Customer_A is assigned to Reseller_A, and Template_A is denied usage by Reseller_A, Reseller_A will not see the license orders for Customer_A that are created using Template_A. 
  7. Click Save to create the user. You return to the User Management page, where you will see the new user has been added to the list of users.
  8. An email is automatically sent to the email address you specified with an activation link to let the user activate his account and set his password.

To edit user details or deactivate/activate a user:

  1. Click the edit icon in the Action column for the user whose details you want to edit.
  2. Edit the name, email, role, and template permissions in the manner described above.
  3. By default, users are active, which indicates the user can log into and access the vendor area of LAC. If you want to deactivate the user, select the Deactivate checkbox in the General tab. To reactivate the user, deselect the Deactivate checkbox.

 

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