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If you experience parser problems, try downloading the latest parser from the table below. These parsers work only with License Statistics v4.8.2. For information about the latest release, see License Statistics v4.8.2 Release Notes.

Although we make every effort to ensure License Statistics works out of the box with all supported parsers, there are occasional issues with log files that cannot be parsed successfully. Therefore, this page provides you with fixes to parsers ahead of our regular release schedule. These parser updates are not officially supported, so please use them only if you cannot wait for the next official release to obtain a particular parser fix.

Before using one of these parsers:

  1. Stop License Statistics. (See Starting and stopping License Statistics on Windows or Starting and stopping License Statistics on Unix.)
  2. Make a backup of the existing parser .dll/.so file.
  3. Replace the .dll/.so file with the one you download from this page.
  4. Restart License Statistics.

If you still experience problems after downloading the latest parser from this page, please run License Statistics in debug mode (see Enabling License Statistics debug logs for troubleshooting), and then send us the zipped log directory after the parsing failure occurs.

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Change log

 

Version

Release Date

Issue

Notes

201305162013-05-16LICSTAT-4551

Realtime parser Flexnet: Unsupported character in username

201304292013-04-29LICSTAT-4408Realtime parser FlexNet: MSC token parsing improvements
201304252013-04-25

LICSTAT-4410

LICSTAT-4442

Import parser IBM LUM: handling error with case of multiple servers.

Realtime parser RLM: improved total licenses counting.

201304232013-04-23

LICSTAT-4407

LICSTAT-4293

Realtime parser Dassault: problem with fature names longer than three characters.

Realtime parser Dassault: unsupported date format.

201304192013-04-19

LICSTAT-4377

LICSTAT-4366

LICSTAT-4272

LICSTAT-4323

LICSTAT-4284

Code Collaborator import failure: add detailed error message for denials from multiple hosts in log.

Realtime parser IBM LUM: inaccurate error message for consistency problem.

Realtime parser FlexNet: unsupported character in username.

Realtime parser FlexNet: unsupported character in user's line for vendor CITRIX.

Import parser HASP: unsupported line format, added support for multiple haspid's, added support for missing header.

201304122013-04-12

LICSTAT-4348

LICSTAT-4352

Realtime parser FlexNet: handle situation with empty lmdiag.

FlexNet realtime parser: problem with parsing expire date.

201304112013-04-11

LICSTAT-4295

LICSTAT-4287

Realtime parser FlexNet: unsupported characters in user's line.

Realtime Parser FlexNet: ACTIVATED LICENSE(S) hostname ACTIVATION format is not supported for arcgis.

201303272013-03-27LICSTAT-4340
LM-X realtime parser: base used licenses on userlist.
201303222013-03-22LICSTAT-4215
Flexnet parsing fails (unsupported characters in hostname).
201303192013-03-19LICSTAT-4142Extend FlexNet with custom parsing of token licensing for MSC vendor.

 

 

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