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cat collab.log.n ... collab.log.1 collab.log >> import.log
"Ignoring the negative user status from log" error
If there are problems with an unmatched checkout/checkin combination, you may see a warning similar to the following in the License Statistics log file:
[2011-01-16 08:30:56] NOTICE: Importing log file C:\Program Files\X-Formation\License Statistics\importlog\slbfd.rl. Depending on file size importing can take several hours!
[2011-01-16 08:30:58] WARNING: Ignoring the negative user status from log!
This problem may occur if the user borrowed licenses before the logging started. The login may contain additional borrow checkins that will be ignored and the warning will be recorded. Normally, this warning does not indicate an ongoing problem. However, if the number of warnings is high, this may indicate a broken log file or errors parsing.
To resolve this issue, send us the License Statistics log file for investigation.