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For a CodeMeter license server, type the following command:

cmu32.exe --list-network --server host [--firmcode vendor]

where host is the hostname appropriate for your license server, and vendor is the vendor daemon's name. Specifying the vendor is also optional.  

Green Hills Software 

For a Green Hills Software license server, type the command:

lic_find_licenses -w -l host:port

where port and host are the port and host appropriate for your license server.

FLEXlm/FlexNet

For a FLEXlm/FlexNet license server, type the following commands:

lmutil lmdiag -n -c [port]@host
lmutil lmstat -i -a -c [port]@host [-S vendor]

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To query a FlexNet HAL license server manually for Linux, type the following commands:

lmutil lmdiag -n -c [port]@host1:host2:host3
lmutil lmstat -i -a -c [port]@host1:host2:host3 [-S vendor]

To query a FlexNet HAL license server manually for Windows, type the following commands:

lmutil lmdiag -n -c [port]@host1;host2;host3
lmutil lmstat -i -a -c [port]@host1;host2;host3 [-S vendor]

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  1. Create a text file named sl.txt.

  2. Add the following four lines to sl.txt:

    c host port
    sl -from date hour
    d
    q

    where:
    • host and port are the host and port appropriate for your license server,
    • date is in YYYY/MM/DD format, and hour is in HH:MM:SS format.
      (Note that you should use current values for date and hour.)


  3. Run the command:

    dslicsrv -admin -i sl.txt -t output.txt

Autodesk

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Using Autodesk with License Statistics Agent

When using Autodesk with License Statistics Agent, if the Agent is running but is not reporting any usage (the service is not running or there are no usage files), try the following troubleshooting steps, in order:

  1. License Statistics tracks checked out licenses, not open applications, so ensure that at least one user is logged into the Autodesk application.  
  2. After ensuring that a user is logged into Autodesk, wait for several minutes to determine whether the Agent is reporting usage. If it is still not reporting usage, continue to the next step.
  3. Open the Windows Task Manager from the machine where the Agent is installed, and go to the Services tab.
  4. Send X-Formation Support a screenshot of the entire list of services (this may require multiple screenshots if the list is long). 
  5. Zip the following directories (which contain logs and other useful files for troubleshooting), and email the zip files to X-Formation Support:
    C:\ProgramData\X-Formation\License Statistics Agent
    C:\Users\ %USERNAME% \AppData\Local\Autodesk
    C:\Users\ %USERNAME% \AppData\Roaming\Autodesk
  6. In your email to X-Formation Support, include the version number of your License Statistics installation.

Autodesk Terms of Service requirement

Autodesk requires that a Terms of Service agreement be accepted, which may be requested before it's possible to log in to manage.autodesk.com.

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When this occurs, the proper information will be logged, and the remote monitoring of Autodesk won't be possible until you manually log in to manage.autodesk.com and accept the terms.

EPLAN License Manager EPLAN License Manager

There is a single command that uses a different template for every kind of data retrieval. The template has to be saved to a file, and its path has to be passed as <path-to-xml-file>.

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