The information on this page refers to License Statistics v7.0 and newer, which introduced subscription licensing. If you are using a version previous to v7.0, see documentation for previous versions. |
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As of License Statistics v7.0, software license are generally available only under a subscription plan, which includes maintenance. Perpetual licenses are available as a limited option under specific circumstances. If you are interested in a perpetual license, please contact X-Formation sales. |
All perpetual License Statistics software licenses include 1 year of updates and support (all add-ons purchased after the initial license purchase will be added to your current maintenance plan). You can find your maintenance expiration date on the Licensing page.
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Prompt responses (24-hour maximum response time) to your technical queries by phone or email.
Uninterrupted access to new versions of the software as they’re released. We’re constantly improving our products based directly on feedback from customers like you, so you won’t want to miss out on our upcoming releases.
Participation inCustomer Driven Development.
Access to your existing license files using License Activation Center.
One free re-host per year if your License Statistics installation needs to be moved to a different machine.
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- Upgrade License Statistics to a newer version.
Purchase add-on software products.
Upgrade the version of your monitored license servers. If your maintenance expires, you will be limited to monitoring the license server version(s) that you were monitoring under your expired maintenance plan.
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Starting a new, empty database with a license that has expired maintenance is not supported. If you need to clear the database partially or completely (e.g., to start data collection from the beginning) and your maintenance has expired, consider these options: |