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Unsupported query tool version
License Statistics may not work as expected if your If your Dassault license server and the query tool you are using have incompatible versions, running License Statistics may result in the following error:
Your version of Dassault License Manager is not supported. Please upgrade Dassault License Manager to version 6.211.0 or newer.
If you experience this problem, contact your license server vendor for a solution.
Unsupported language of
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query tool output
If License Statistics fails to collect statistics, you may have to change your language data settingsthere is a problem with the language of the output produced by the query tool, you will see the following message in the log:
Dassault license servers support only the English language. Please configure the license server to use English.
To resolve this issue, make sure your license server is configured to use English. If the problem is still not resolved, contact X-Formation.