The old licensing model for License Statistics is deprecated as of version 6.0, but will continue to work with all License Statistics versions, including 5.x and 6.x, according to the rules described in the License Transition section.
License type by license server gathering type
All license types can be delivered with one or both of the gathering types described below.
License Gathering Type | Description |
---|---|
Realtime | Default and required license type which allows for monitoring limited number of license serves in realtime. |
Import | Optional add-on to License Statistics which allows for importing usage of limited number of license servers from log files. |
License type by user counting
The license types described above can can be delivered with one of the following user-count licensing methods.
License User-Count Type | Unique User | Description | Example |
---|---|---|---|
User-Host | Username + Hostname | Default method for counting license users, where a single user is a unique pair of username and hostname. |
User license count: 3 |
Username | Username | Optional method for counting license users, where a single user is counted as a unique username, even when using licenses on multiple hostnames. |
User license count: 2 |
License limits
Limiting number of users
Commercial licenses are delivered with user limit which is the maximum number of unique users (usernames or user-host pairs) which can be monitored by License Statistics within a specified time range. The number of users is calculated differently depending on the gathering type:
- Realtime User Count limit is the maximum number of users monitored on realtime license servers in the last 14 days.
- Imported User Count limit is the maximum number of users monitored on imported license servers in the entire history (all imported users are counted).
Denied User Count is unlimited. User denials are not counted in the user license limit.
Limiting number of license servers
Commercial licenses are delivered with a license server limit, which sets a maximum number of license servers that can be added for License Statistics monitoring. The license server limit is done differently depending on gathering type, as described below.
- Realtime license servers limit is the maximum number of realtime license servers that can be actively monitored in the same time. License servers that are disabled by the customer are not counted. The customer can add an unlimited number of realtime license servers, but the application will start monitoring only the maximum number the license allows.
- Imported license servers limit is the maximum number of license servers that can be imported to License Statistics using import logs. Only License Servers imported in the last 3 months are counted towards the limit.
Licensing issues
License Statistics handles issues with exceeding license thresholds or expiration date differently depending on the case, as described in the following table.
Type | Description | License Type | Result in License Statistics 5.x | Result in License Statistics 6.x | What to do next? |
---|---|---|---|---|---|
Issue occurred when starting License Statistics | |||||
Version mismatch | Application does not match the license version. | All | Fail to start | Starting in read-only mode | Load the license with version equal or higher than application has. |
Invalid license | Conflict in configuration between realtime and imported configuration. | All (Import only) | Not applicable | Starting in read-only mode | Contact support. |
Lack of the required realtime license to load. | All | Fail to start | Starting in read-only mode | Contact support. | |
Maintenance expired | Application is newer than maintenance expiration date in the license. | All | Fail to start | Starting in read-only mode | Load the license with active maintenance. |
License expired | Historical data present in database from before the date when the trial was started. | Trial | Fail to start | Starting in read-only mode | Load commercial license. Start Trial with empty database. |
License expiration date has passed. | Trial University Test | Fail to start | Starting in read-only mode | Load the license with active expiration time. Load the Perpetual license. | |
Users limit exceeded | Number of realtime users from last 14 days in database exceeds the license limit. | Perpetual Test | Fail to start | Starting in read-only mode | Load the license with higher realtime user limit. |
Number of all imported users in database exceeds the license limit. | Perpetual Test (Import only) | Fail to start | Starting in read-only mode | Load the license with higher imported user limit. | |
License Server limit exceeded | Number of imported license servers in last 3 months in database exceeds the license limit. | Perpetual Test (Import only) | Fail to start | Starting in read-only mode | Load the license with higher imported license server limit. |
Issue occurred when running License Statistics | |||||
Maintenance expired | License Server was created or updated to version higher than the last monitored before the maintenance expiration date passed. | All | Data from querying was skipped. License Server status changed to "Down". | Data from querying was skipped. License Server status changed to "Down". | Revert License Server to the version from before maintenance expiration. Load the license with active maintenance. |
License expired | License expiration date has passed. | Trial University Test | Monitoring of all License Servers has been disabled (status: Disabled visible for all License Servers), but GUI remains operative. No more logs are imported. | Switching to read-only mode | Load the license with active expiration time. Load the Perpetual license. |
Users limit exceeded | While monitoring the License Server, amount of users to save would exceed the realtime user license count limit. | Perpetual Test | Data from querying was skipped. License Server status changed to "Down". Notification about the incident will be send (if configured). | Data from querying was skipped. License Server status changed to "Down". Notification about the incident will be send (if configured). | Load the license with higher realtime user limit. Disable some license servers to reduce load. |
License Server limit exceeded | New realtime license servers was created, but there are no more available licenses. | Perpetual Test | Monitoring was not started. License Server status changed to "Disabled" | Monitoring was not started. License Server status changed to "License Exceeded" | Load the license with higher realtime license server limit. Disable/remove other realtime license server to free the license. |
Tried to import new license server, but there are no more available licenses. | Perpetual Test (Import only) | Data wasn't imported. License Server wasn't created. | Data wasn't imported. License Server wasn't created. | Load the license with higher imported license server limit. Remove other imported license server to free the license. | |
(rare cases: normally application prevents them on runtime, but can happen, eg. due to changed network license on the license server) | |||||
Version mismatch | Application does not match the license version. | All | Monitoring of all License Servers has been disabled (status: Disabled visible for all License Servers), but GUI remains operative. No more logs are imported. | Switching to read-only mode | Load the license with version equal or higher than application has. |
Users limit exceeded | Number of realtime users from last 14 days in database exceeds the license limit. | Perpetual Test | Monitoring of all License Servers has been disabled (status: Disabled visible for all License Servers), but GUI remains operative. No more logs are imported. | Switching to read-only mode | Load the license with higher realtime user limit. |
Number of all imported users in database exceeds the license limit. | Perpetual Test (Import only) | Monitoring of all License Servers has been disabled (status: Disabled visible for all License Servers), but GUI remains operative. No more logs are imported. | Switching to read-only mode | Load the license with higher imported user limit. | |
License Server limit exceeded | Number of imported license servers in last 3 months in database exceeds the license limit. | Perpetual Test (Import only) | Monitoring of all License Servers has been disabled (status: Disabled visible for all License Servers), but GUI remains operative. No more logs are imported. | Switching to read-only mode | Load the license with higher imported license server limit. |