Apache errors
If there are problems with an Apache web server, you may see one or more of the following errors in the License Statistics log file:
[2012-04-01 08:0:00] FAIL: Unable to start apache web server!
[2012-04-01 08:00:00] FAIL: Apache manager error: Unable to connect to licstat:8080 web server!
[2012-04-01 08:00:00] FAIL: Apache is not responding to HTTP requests!
You can investigate the cause of these errors using the following steps.
- Start License Statistics in debug mode. (See our Knowledgebase article Enabling License Statistics debug logs for troubleshooting for instructions on enabling debug mode.)
- Locate the command used to start the Apache web server in the xflicstat.log file; for example:
[2012-04-01 08:00:00] XF_DEBUG: Starting Apache web server process: X:\licstat\apache\bin\httpd.exe -f "X:\licstat\apache\conf\httpd.conf" -d "X:\licstat\apache" - Using this command, manually start the Apache web server and note any errors that occur.