The information on this page refers to License Statistics v4.9 or newer, which added new email alerts for License Statistics license expiration and exceeding the License Statistics user limit. If you are running a previous version of License Statistics, please refer to the documentation relative to your version: 4.4 documentation; 4.0 documentation; v3.12 documentation; v3.11 documentation; v3.10 documentation. |
License Statistics users can subscribe to receive email alerts about events that occur for servers and features being monitored using the Email Subscriptions tab from the Preferences page (the Preferences link is located in the upper right corner of the License Statistics page).
The events you can subscribe to include:
Note that a License Statistics administrator must first enable email notifications as described in Configuring email in order for users to receive email notifications for events.
To set or change the email address at which to receive email alerts, use the Account Settings tab, also located in the Preferences page.
This alert is available for Administrator users only. This alert option is not visible for other users.
To receive email alerts when the License Statistics license is nearing expiration:
If the alert cannot be sent on the first day of the interval (due to problems communicating with the mail server or the mail server being down), additional alerts will be attempted during that interval until the alert is successful and/or the interval has passed. After an alert is sent successfully, another alert will not be sent until the next interval is reached. If an entire interval passes without an alert being sent successfully, no further alerts for that interval will be attempted.
This alert is available for Administrator users only. This alert option is not visible for other users.
To receive email alerts when the limit for the number of users that License Statistics can monitor (based on your License Statistics license) is exceeded:
When usage remains within one of these ranges, an additional alert will be sent only once per month. For example, if your usage increases from 75% to 82% on October 10, a notification is sent on that day. Then, if on October 20 the usage increases to 91%, another alert will be sent on that day. If the usage stays between 91% and 95%, another notification will not be sent until November 10 (one month after the initial notification) and once a month thereafter until the next threshold of 96% is reached. As soon as the usage increases to 96% or higher, an alert will be sent out on that day.
To receive email alerts when a license server goes down:
To receive email alerts for features that exceed a specified utilization percentage:
To receive email alerts when a feature is nearing its expiration date: