Enabling LM-X debug logs

If you experience problems with LM-X, we may ask you to enable debug mode, as described below, and send us the log files from the LM-X log directory.

Enabling client-side debug mode

To enable client-side debug mode in Windows:

1. Set the environment variable LMX_EXTENDEDLOG; for example:
   $ set LMX_EXTENDEDLOG=C:\Users\john\lmx-extended.txt 
$ my-application.exe 
   
2. Restart your licensed software.

To enable client-side debug mode in Linux:

1. Set the environment variable LMX_EXTENDEDLOG; for example:
   $ export LMX_EXTENDEDLOG="/var/log/lmx-extended.log" 
$ ./my-application 
2. Restart your licensed software.

Enabling license server debug mode

To enable debug mode for the license server in Windows or Linux, either:

• Enable extended logging by setting LOG_FORMAT=EXTENDED in the license server configuration file.
  or
• Set the extended logging in the web-based UI.
  

For more information about license server logging, see License server log file.