If you experience problems with LM-X, we may ask you to enable debug mode in LM-X (described below) and send us the log files from the LM-X License Manager log directory.
Enabling debug mode in Windows
To enable debug mode in Windows, you must set the environment variable LMX_EXTENDEDLOG (as shown below), and then restart your licensed software.
$ set LMX_EXTENDEDLOG=C:\Users\john\lmx-extended.txt $ my-application.exe
Enabling debug mode in Linux
To enable debug mode in Linux, you must set the environment variable LMX_EXTENDEDLOG (as shown below), and then restart your licensed software.
$ export LMX_EXTENDEDLOG=/var/log/lmx-extended.log $ ./my-application