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If you have any problems installing or running LM-X License Manager, review the log file, described in the license server log file,  to investigate the cause of the problem. If X-Formation support asks you to enable debug mode, you can enable extended logging, which results in greater detail in the log file.

You can enable extended logging for client-side logs by setting the path to the extended client-side log in the LMX_EXTENDED_LOG environment variable.

For the license server, you can enable extended logging by editing the License Server Configuration file or using the LM-X web-based UI.

Troubleshooting for specific issues is covered in the following sections:

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