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In relation to how license servers are licensed, the new license model:
- Counts all types of license servers together (including Realtime license servers and Imported license servers(independently of the data source). As a result, each Imported license server reduces the number of available Realtime License Servers that can be actively monitored.
- Restricts the total number of Imported and actively monitored Realtime License Servers from exceeding the license limit.
- Allows License Statistics administrators to reduce license consumption by removing Imported license servers or disabling Realtime License remote monitoring of license Servers.
License limits
The following sections describe how the new licensing model handles license limits.
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The License Server limit is the maximum number of imported and realtime remote license servers that can be actively monitored simultaneously. License License Servers that are disabled by the License Statistics administrator are not counted. Customers can add unlimited realtime license servers, but the application will monitor only the maximum number the license allows. Note that each imported license server decreases the number of realtime license servers that can be monitored.
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| Type | Description | License Type | Result in License Statistics v6.x | What to do next? | |||
|---|---|---|---|---|---|---|---|
| Issue occurred when starting License Statistics | |||||||
| Version mismatch | The License Statistics version does not match the license version. | All | License Statistics starts in read-only mode. | Load a license with a version equal to or higher than License Statistics has. | |||
| Maintenance expired | The License Statistics version is newer than the maintenance expiration date in the license. | All | License Statistics starts in read-only mode. | Load a license with active maintenance. | |||
| License expired | Historical data prior to the date when the trial was started exists in the database. | Trial | License Statistics starts in read-only mode | Load a commercial license. Start a Trial license with an empty database. | |||
License expiration date has been exceeded. | Trial University Test | License Statistics starts in read-only mode. | Load a license with an active expiration time. Load a Perpetual license. | ||||
| User limit exceeded | Number of users in the database exceeds the license limit. | Perpetual Test | License Statistics starts in read-only mode. | Load a license with a higher user limit. Remove some data (e.g., feature or server). | |||
| Host limit exceeded | Number of hosts in the database exceeds 125% of the user limit. | Perpetual Test | License Statistics starts in read-only mode. | Load a license with a higher user limit. Purchase a High Performance Computing (HPC) add-on to allow unlimited hosts to be monitored. | |||
| License server limit exceeded | Number of imported license servers in the database exceeds the license limit. | Perpetual Test | License Statistics starts in read-only mode. | Load a license with a higher license server limit. Remove some data (e.g., feature or server). | |||
| Issue occurred when running License Statistics | |||||||
| Maintenance expired | License server was created or updated to a version higher than the last monitored version before the maintenance expiration date was exceeded. | All | Data from querying is skipped. License server status changes to "DownOffline." | Revert the license server to a version with a date prior to maintenance expiration. Load a license with active maintenance. | |||
| License expired | License expiration date has passed. | Trial University Test | License Statistics switches to read-only mode. | Load a license with an active expiration time. Load a Perpetual license. | |||
| User limit exceeded | While monitoring the license server, the number of users to save exceeds the user license count limit. | Perpetual Test | Data from querying is skipped. License server status changes to "DownOffline." Notification about the incident is sent (if configured). | Load a license with a higher user limit. Disable some license servers to reduce load. Remove some data (e.g., feature or server). | |||
| Host limit exceeded | While monitoring the license server, the number of hosts to save exceeds 125% of the user license count limit. | Perpetual Test | Data from querying is skipped. License server status changes to "DownOffline." Notification about the incident is sent (if configured). | Load a license with a higher user limit. Disable some license servers to reduce load. Remove some data (e.g., feature or server). Purchase a High Performance Computing (HPC) add-on to allow unlimited hosts to be monitored. | |||
| License server limit exceeded | One or more new realtime license servers were created, but there are no more available licenses. | Perpetual Test | Monitoring does not start. License server status changes to "License Exceeded." | Load a license with a higher license server limit. Disable/remove other license servers to free the license. | |||
| Tried to import new license server, but all licenses are consumed by Realtime and Imported license servers already. | Perpetual Test | New license server Data is imported, but one of the Realtime License Servers is disabled from monitoring. One of the Realtime license servers changes its status to "License Exceeded." not imported. | Load a license with higher license server limit. Disable/remove other license server(s) to free the license. | Tried to import new license server, but all licenses are consumed by Imported license servers only. | Perpetual Test | Data is not imported. License server is not created. | Load a license with higher license server limit. Remove other imported license server(s) to free the license. |
| License Harvesting agents limit exceeded | One or more new agents were added to License Harvesting Agent group, but there are no more available licenses. | Perpetual Test | Harvesting does not start on the new agents. Agent reports "No License" in Application to Harvest column on Agents grid. | Load a license with higher License Harvesting agents limit. Remove other agents from License Harvesting groups to free license(s). | |||
| Normally, License Statistics prevents the following issues from occurring upon runtime, but they may occur in rare case, such as when anetwork license is changed on the license server. | |||||||
| Version mismatch | The License Statistics version does not match the license version. | All | License Statistics switches to read-only mode. | Load a license with a version equal to or higher than License Statistics has. | |||
| User limit exceeded | Number of users in the database exceeds the license limit. | Perpetual Test | License Statistics switches to read-only mode. | Load a license with a higher user limit. Remove some data (e.g., feature or server). | |||
| Host limit exceeded | Number of hosts in the database exceeds 125% of the user limit. | Perpetual Test | License Statistics switches to read-only mode. | Load a license with a higher user limit. Remove some data (e.g., feature or server). Purchase a High Performance Computing (HPC) add-on to allow unlimited hosts to be monitored. | |||
| License server limit exceeded | Number of imported license servers in database exceeds the license limit. | Perpetual Test | License Statistics switches to read-only mode. | Load a license with a higher license server limit. Remove some imported license servers. | |||
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