License Type
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License Statistics needs to have one valid license loaded in order to work. Types of licenses are described in tables below.
License Type by purpose
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Delivered with License Statistics installer only. Can be used for evaluation and testing purposes only. It's the default license type which is loaded if no other valid license was delivered.
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License Type by user counting
All purpose license types described above can can be delivered with one of user counting types variations.
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Username + Hostname
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- username1 uses 1 license on hostname1
- username2 uses 1 license on hostname1
- username1 uses 1 license on hostname2
User license count: 3
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Username
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- username1 uses 1 license on hostname1
- username2 uses 1 license on hostname1
- username1 uses 1 license on hostname2
User license count: 2
License Type by License Server gathering type
All purpose license types described above can can be delivered with one or both gathering types.
License Type | Description |
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Realtime | Default and required license type which allows for monitoring limited number of license serves in realtime. |
Import | Optional add-on to License Statistics which allows for importing usage of limited number of license servers from logfiles. |
License Type by license delivery type
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License Type | Description |
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Node-locked | Default license type typical for single-instance installation. |
Network | Optional when running multiple License Statistics instances. Requires separate LM-X License Manager instance to deliver the network license. |
Info |
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Importing denials is possible using Realtime license only, but importing usage is not and requires Import license. |
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In some cases License Statistics thresholds can be exceed. The application will react on this situation differently depends on the case. In the table below there are listed situations when the license is exceed or expired.
Type | Description | License Type | Result in License Statistics 5.x | Result in License Statistics 6.x | What to do next? |
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Issue occurred when starting License Statistics | |||||
Version mismatch | Application does not match the license version. | All | Fail to start | Fail to start | Load the license with version equal or higher than application has. |
Invalid license | Conflict in configuration between realtime and imported configuration. | All (Import only) | Not applicable | Fail to start | Contact support. |
Lack of the required realtime license to load. | All | Fail to start | Starting in read-only mode | Contact support. | |
Maintenance expired | Application is newer than maintenance expiration date in the license. | All | Fail to start | Starting in read-only mode | Load the license with active maintenance. |
License expired | Historical data present in database from before the date when the trial was started. | Trial | Fail to start | Starting in read-only mode | Load commercial license. Start Trial with empty database. |
License expiration date has passed. | Trial Subscription University Test | Fail to start | Starting in read-only mode | Load the license with active expiration time. Load the Perpetual license. | |
Users limit exceeded | Number of realtime users from last 14 days in database exceeds the license limit. | Perpetual Subscription Test | Fail to start | Starting in read-only mode | Load the license with higher realtime user limit. |
Number of all imported users in database exceeds the license limit. | Perpetual Subscription Test (Import only) | Fail to start | Starting in read-only mode | Load the license with higher imported user limit. | |
License Server limit exceeded | Number of imported license servers in last 3 months in database exceeds the license limit. | Perpetual Subscription Test (Import only) | Fail to start | Starting in read-only mode | Load the license with higher imported license server limit. |
Issue occurred when running License Statistics | |||||
Maintenance expired | License Server was created or updated to version higher than the last monitored before the maintenance expiration date passed. | All | Data from querying was skipped. License Server status changed to "Down". | Data from querying was skipped. License Server status changed to "Down". | Revert License Server to the version from before maintenance expiration. Load the license with active maintenance. |
License expired | License expiration date has passed. | Trial Subscription University Test | Monitoring of all License Servers has been disabled (status: Disabled visible for all License Servers), but GUI remains operative. No more logs are imported. | Switching to read-only mode No more logs are imported. | Load the license with active expiration time. Load the Perpetual license. |
Users limit exceeded | While monitoring the License Server, amount of users to save would exceed the realtime user license count limit. | Perpetual Subscription Test | Data from querying was skipped. License Server status changed to "Down". Notification about the incident will be send (if configured). | Data from querying was skipped. License Server status changed to "Down". Notification about the incident will be send (if configured). | Load the license with higher realtime user limit. Disable some license servers to reduce load. |
License Server limit exceeded | New realtime license servers was created, but there are no more available licenses. | Perpetual Subscription Test | Monitoring was not started. License Server status changed to "Disabled" | Monitoring was not started. License Server status changed to "License Exceeded" | Load the license with higher realtime license server limit. Disable/remove other realtime license server to free the license. |
Tried to import new license server, but there are no more available licenses. | Perpetual Subscription Test (Import only) | Data wasn't imported. License Server wasn't created. | Data wasn't imported. License Server wasn't created. | Load the license with higher imported license server limit. Remove other imported license server to free the license. | |
(rare cases: normally application prevents them on runtime, but can happen, eg. due to changed network license on the license server) | |||||
Version mismatch | Application does not match the license version. | All | Monitoring of all License Servers has been disabled (status: Disabled visible for all License Servers), but GUI remains operative. No more logs are imported. | Switching to read-only mode No more logs are imported. |
Load the license with version equal or higher than application has. | |||||
Users limit exceeded | Number of realtime users from last 14 days in database exceeds the license limit. | Perpetual Subscription Test | Monitoring of all License Servers has been disabled (status: Disabled visible for all License Servers), but GUI remains operative. No more logs are imported. | Switching to read-only mode No more logs are imported. | Load the license with higher realtime user limit. |
Number of all imported users in database exceeds the license limit. | Perpetual Subscription Test (Import only) | Monitoring of all License Servers has been disabled (status: Disabled visible for all License Servers), but GUI remains operative. No more logs are imported. | Switching to read-only mode No more logs are imported. | Load the license with higher imported user limit. | |
License Server limit exceeded | Number of imported license servers in last 3 months in database exceeds the license limit. | Perpetual Subscription Test (Import only) | Monitoring of all License Servers has been disabled (status: Disabled visible for all License Servers), but GUI remains operative. No more logs are imported. | Switching to read-only mode No more logs are imported. | Load the license with higher imported license server limit. |