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The information on this page refers to License Statistics v6.13 and newer, which renamed "read-only mode" to "restricted access mode." If you are using a version previous to v6.13, see documentation for previous versions.


Info

Licensing Model 2019

Info

New licensing was introduced with License Statistics 6v6.0 to simplify the licensing rules and won't be . Licensing Model 2019 is not supported by application License Statistics versions lower older than 6v6.0. It

Licensing Model 2019 is now the default licensing model for License Statistics . You can find more details on Licensing Transition page.

Most important changes

Users

v6.0 and newer, and Licensing Model 2013 is deprecated as of v6.0. However, Licensing Model 2013 will continue to work with all License Statistics versions, including v5.x and v6.x, according to the rules described in the License Transition section.


Note

Beginning with License Statistics v6.2, some new features will not be available for use with Licensing Model 2013. Existing functionality (implemented prior to v6.2) will continue to work with Licensing Model 2013.

Changes introduced with Licensing Model 2019

The following sections describe the major changes that are introduced with Licensing Model 2019.

Users

In relation to how users are licensed, Licensing Model 2019:

  • Counts only usernames (user-host license types are no longer supported).
  • Counts all users All users are counted together under the single license (including Imported Users, Realtime Users, and Denials).
  • All Counts all users are counted in the entire history available for reporting.
  • Allows License Statistics administrator can choose to remove old data he doesn't need to reduce license consumptionadministrators to reduce license consumption by removing unneeded data (for example, features or license servers).

Hosts

Licensing Model 2019 counts the number of Hosts being monitored.

License Servers

...

In relation to how license servers are licensed, the Licensing Model 2019:

  • Counts all license servers (independently of the data source), including license servers:
    • with Remote Monitoring enabled
    • with Imported data
    • with End User Monitoring enabled
  • Restricts the total number of the License Servers (with imported data or monitoring enabled) from exceeding
  • counted together (including Realtime and Imported License Servers).
  • Each Imported License Server reduces the number of available Realtime License Servers which can be actively monitored.
  • Total number of Imported and actively monitored Realtime License Servers cannot exceed the license limit.
  • Allows License Statistics administrator can choose to remove Imported or disable Realtime License Server administrators to reduce license consumption by removing license servers or disabling monitoring of the license servers.

License limits

The following sections describe how Licensing Model 2019 handles license limits.

Limiting number of Users

Commercial licenses are delivered with a user count limit, which is the maximum number of unique users ( usernames or user-host pairs) which can be monitored by License Statistics.Users Count limit is the maximum number of . The user count includes all users monitored in the entire history (all users in the database are counted, including Realtime Usage, Imported Usage and Denials).

Limiting number of Hosts

Licensing Model 2019 sets a maximum limit of 125% of the total users allowed under the license terms. This limit can be lifted to support High Performance Computing (HPC) by purchasing an add-on to your License Statistics license.

Limiting number of License Servers

Commercial licenses are delivered with a license server limit, which is the maximum number of license servers that may be imported or added to be simultaneously monitored by License Statistics.

License Servers limit is the maximum number of imported and realtime license servers which can be actively monitored in the same time. License Servers which that are disabled by the customer License Statistics administrator are not counted. Customer Customers can add unlimited number of realtime license servers, but the application will start monitoring monitor only the maximum number the license allows. Each imported Note that each license server with imported data decreases amount the number of realtime license servers which that can be monitored.  

Exceeding the license

Limiting number of License Harvesting Agents

Commercial licenses are delivered with a License Harvesting Agent limit, which is the maximum number of concurrent online agents that can have license harvesting enabled simultaneously.

The limit applies to the features that the agent delivers, not the agents themselves. For example, you may have an unlimited number of agents for Autodesk monitoring, but the number of those agents that have License Harvesting enabled is limited. A single agent can run multiple limited and unlimited features.

Licensing issues

License Statistics will handle occurrences where usage thresholds are exceeded or the license/maintenance expires as described in the following tableIn some cases License Statistics thresholds can be exceed. The application will react on this situation differently depends on the case. In the table below there are listed situations when the license is exceed or expired.

TypeDescriptionLicense TypeResult in License Statistics
6
v6.xWhat to do next?
Issue occurred when starting License Statistics
Version mismatch
Application

The License Statistics version does not match the license version.

All
Fail to start
License Statistics starts in restricted access mode.

Load

the

a license with a version equal to or higher than

application

License Statistics has.

Maintenance expired
Application

The License Statistics version is newer than the maintenance expiration date in the license.

All
Starting in read-only mode
License Statistics starts in restricted access mode.
Load
the
a license with active maintenance.
License expiredHistorical data
present in database from before
prior to the date when the trial was started exists in the database.Trial
Starting in read-only
License Statistics starts in restricted access mode

Load a commercial license.

Start a Trial license with an empty database.

License expiration date has

passed

been exceeded.

Trial

Subscription

University

Test

Starting in read-only mode
License Statistics starts in restricted access mode.

Load

the

a license with an active expiration time.

Load

the

a Perpetual license.

Users
User limit exceededNumber of users in the database exceeds the license limit.

Perpetual

Subscription

Test

Starting in read-only mode
License Statistics starts in restricted access mode.

Load

the

a license with a higher user limit.

Remove some

historical data.License Server

data (e.g., feature or server).

Host limit exceededNumber of hosts in the database exceeds 125% of the user limit.

Perpetual

Test

License Statistics starts in restricted access mode.

Load a license with a higher user limit.

Purchase a High Performance Computing (HPC) add-on to allow unlimited hosts to be monitored.

License server limit exceededNumber of
imported
license servers with imported data in the database exceeds the license limit.

Perpetual

Subscription

Test

Starting in read-only mode
License Statistics starts in restricted access mode.

Load

the

a license with a higher license server limit.

Remove some

imported license servers

data (e.g., feature or server).

Issue occurred when running License Statistics
Maintenance expiredLicense
Server
server was created or updated to a version higher than the last monitored version before the maintenance expiration date
passed
was exceeded.All

Data from querying

was

is skipped.

License

Server

server status

changed

changes to "

Down

Offline."

.

Revert

License Server to the version from before

the license server to a version with a date prior to maintenance expiration.

Load

the

a license with active maintenance.

License expired

License expiration date has passed.

Trial

Subscription

University

Test

Switching to read-only mode

License Statistics switches to restricted access mode.


Load

the

a license with an active expiration time.

Load

the

a Perpetual license.

Users
User limit
exceeded
about to exceedWhile monitoring the
License Server, amount
license server, the number of users to save
would exceed the
exceeds the user license count limit.

Perpetual

Test

Data from querying is skipped.

License server status changes to "Offline."

Notification about the incident is sent (if configured).

Load a license with a higher user limit.

Disable some license servers to reduce load.

Remove some data (e.g., feature or server).

Host limit about to exceed

While monitoring the license server, the number of hosts to save exceeds 125% of the user license count limit.

Perpetual

Subscription

Test

Data from querying

was

is skipped.

License

Server

server status

changed

changes to "

Down

Offline."

.

Notification about the incident

will be send

is sent (if configured).

Load

the

a license with a higher user limit.

Disable some license servers to reduce load.

Remove some

historical data

data (e.g., feature or server).

Purchase a High Performance Computing (HPC) add-on to allow unlimited hosts to be monitored.

License
Server
server limit
exceededNew
about to exceedOne or more new realtime license servers
was
were created, but there are no more available licenses.

Perpetual

Subscription

Test

Monitoring

was

does not

started

start.

License

Server

server status

changed

changes to "License Exceeded."

Load

the

a license with a higher license server limit.

Disable/remove other license

server

servers to free the license.

Tried to import data to the new license server, but
there are no more available licenses
all licenses are consumed already.

Perpetual

Subscription

Test

Data

wasn't imported.License Server wasn't created

is not imported.

Load

the

a license with higher license server limit.

Disable/remove other license server(s) to free the license.

License Harvesting agents limit exceededOne or more new agents were added to License Harvesting Agent group, but there are no more available licenses.

Perpetual

Test

(rare cases: normally application prevents them on runtime, but can happen, eg. due to changed network license on the license server)

Harvesting does not start on the new agents.

Agent reports "No License" in Application to Harvest column on Agents grid.   

Load a license with higher License Harvesting agents limit.

Remove other agents from License Harvesting groups to free license(s).

Normally, License Statistics prevents the following issues from occurring upon runtime, but they may occur in rare case, such as when anetwork license is changed on the license server.
Version mismatchThe License Statistics version
Version mismatchApplication
does not match the license version.All
Switching to read-only mode

License Statistics switches to restricted access mode.


Load

the

a license with a version equal to or higher than

application

License Statistics has.

Users
User limit exceeded

Number of users in the database exceeds the license limit.


Perpetual

Subscription

Test

Switching to read-only mode

Test

License Statistics switches to restricted access mode.

Load a license with a higher user limit.

Remove some data (e.g., feature or server).

Host limit exceededNumber of hosts in the database exceeds 125% of the user limit.

Perpetual

Test

License Statistics switches to restricted access mode.

Load a license with a

Load the license with

higher user limit.

Remove some

historical data.License Server

data (e.g., feature or server).

Purchase a High Performance Computing (HPC) add-on to allow unlimited hosts to be monitored.

License server limit exceeded

Number of

imported

license servers with imported data in the database exceeds the license limit.

Perpetual

Subscription

Test

Switching to read-only mode

License Statistics switches to restricted access mode.


Load

the

a license with a higher license server limit.

Remove some imported license servers.