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The information on this page refers to License Statistics v6.13 and newer, which renamed "read-only mode" to "restricted access mode." If you are using a version previous to v6.13, see documentation for previous versions.


Info

Licensing Model 2013 is deprecated as of v6.0, but will continue to work with all License Statistics versions, including v5.x and v6.x, according to the rules described in the License Transition section.


Note

Beginning with License Statistics v6.2, some new features will not be available for use with Licensing Model 2013. Existing functionality (implemented prior to v6.2) will continue to work with the Licensing Model 2013.

License type by license server gathering type

All license types can be delivered with one or both of the gathering types described below.

License Gathering TypeDescription
RealtimeDefault and required license type which allows for monitoring limited number of license serves in realtime.
Import

Optional add-on to License Statistics which allows for importing usage of limited number of license servers from log files.


Info

The Realtime license allows importing denial data to an existing realtime license server (vendor name and manager type must match). 

You must have an Import license to import usage data.

License type by user counting

The

License Type

License Statistics needs to have one valid license loaded in order to work. Types of licenses are described in tables below.

License Type by purpose 

...

Delivered with License Statistics installer only. Can be used for evaluation and testing purposes only. It's the default license type which is loaded if no other valid license was delivered.

...

License Type by user counting

All purpose license types described above can can be delivered with one of user counting types variationsthe following user-count licensing methods.

License User-Count TypeUnique UserDescriptionExample
User-Host

Username + Hostname

Default
way of counting Users in License Statistics. Single
method for counting license users, where a single user is a unique pair of
Username
username and
Hostname
hostname.
  • username1 uses 1 license on hostname1
  • username2 uses 1 license on hostname1
  • username1 uses 1 license on hostname2

User license count: 3

Username

Username

Optional method for counting license
type
users, where a single user
for licencing purposes
is counted as a unique username, even when using licenses on multiple hostnames.
  • username1 uses 1 license on hostname1
  • username2 uses 1 license on hostname1
  • username1 uses 1 license on hostname2

User license count: 2

License Type by License Server gathering type

All purpose license types described above can can be delivered with one or both gathering types.

...

Optional add-on to License Statistics which allows for importing usage of limited number of license servers from logfiles.

License Type by license delivery type

All purpose license types (except Trial) described above can can be delivered with one of the variations.

...

Optional when running multiple License Statistics instances. Requires separate LM-X License Manager instance to deliver the network license.

...

License limits

Limiting number of

...

users

Commercial licenses are delivered with user limit which is the maximum number of unique users (usernames or user-host pairs) which can be monitored by License Statistics in within  a specified time range separately for each . The number of users is calculated differently depending on the gathering type:

  • Realtime User Count limit is the maximum number of users monitored on realtime license servers in the last 14 days.
  • Imported User Count limit is the maximum number of users monitored on imported license servers in the entire history (all imported users are counted).
  • Denied User Count are free and unlimited - user is unlimited. User denials are not counted to in the user license limit in this licensing.

Limiting number of

...

license servers

Commercial licenses are delivered with a license server limit, which is the sets a maximum number of license servers added to be monitored by License Statistics separately for each gathering type:that can be added for License Statistics monitoring. The license server limit is done differently depending on gathering type, as described below.

  • Realtime license servers Realtime License Servers limit is the maximum number of realtime license servers which that can be actively monitored in the same time. License Servers which servers that are disabled by the customer are nor countednot counted. Customer The customer can add an unlimited number of realtime license servers, but the application will start monitoring only the maximum number the license allows.
  • Imported License Servers license servers limit is the maximum number of license servers which that can be imported to License Statistics using import logs. Only License Servers imported in the last 3 months are counted towards the limit.    

Exceeding the license

Licensing issues

In some cases License Statistics thresholds can be exceed. The application will react on this situation differently depends on the case. In the table below there are listed situations when the license is exceed or expiredhandles issues with exceeding license thresholds or expiration date differently depending on the case, as described in the following table.

TypeDescriptionLicense TypeResult in License Statistics
5
v5.xResult in License Statistics
6
v6.xWhat to do next?
Issue occurred when starting License Statistics
Version mismatch
Application

The License Statistics version does not match the license version.

All
Fail
License Statistics fails to start
.License Statistics starts in restricted access mode.
Fail to start

Load

the

a license with a version equal to or higher than

application

License Statistics has.

Invalid licenseConflict in configuration between realtime and imported configuration.

All

(Import only)

Not applicable
Fail to start
License Statistics starts in restricted access mode.
Contact support.
Lack of the required
There is no realtime license to load.All
Fail
License Statistics fails to start.
Starting in read-only mode
License Statistics starts in restricted access mode.Contact support.
Maintenance expired
Application

The License Statistics version is newer than the maintenance expiration date in the license.

All
Fail
License Statistics fails to start.
Starting in read-only mode
License Statistics starts in restricted access mode.
Load
the
a license with active maintenance.
License expiredHistorical data
present in database from before
prior to the date when the trial was started exists in the database.Trial
Fail
License Statistics fails to start.
Starting in read-only mode
License Statistics starts in restricted access mode.

Load a commercial license.

Start a Trial license with an empty database.

License expiration date has

passed

been exceeded.

Trial

Subscription

University

Test

Fail
License Statistics fails to start.
Starting in read-only mode
License Statistics starts in restricted access mode.

Load

the

a license with an active expiration time.

Load

the

a Perpetual license.

Users
User limit exceededNumber of realtime users in the database from the last 14 days
in database
exceeds the license limit.

Perpetual

Subscription

Test

Fail
License Statistics fails to start.
Starting in read-only mode
License Statistics starts in restricted access mode.

Load

the

a license with a higher realtime user limit.


Number of all imported users in the database exceeds the license limit.

Perpetual

Subscription

Test

(Import only)

Fail
License Statistics fails to start.
Starting in read-only mode
License Statistics starts in restricted access mode.

Load

the

a license with a higher imported user limit.

License Server limit exceededNumber of imported license servers in the database from the last 3 months
in database
exceeds the license limit.

Perpetual

Subscription

Test

(Import only)

Fail
License Statistics fails to start.
Starting in read-only mode
License Statistics starts in restricted access mode.

Load

the

a license with a higher imported license server limit.

Issue occurred when running License Statistics
Maintenance expiredLicense Server was created or updated to version higher than the last monitored before the maintenance expiration date passed.All

Data from querying

was

is skipped.

License

Server

server status

changed

changes to "Down".

Data from querying was skipped.

License Server status changed to "

Down

Offline".

Revert

License Server to the version from before

the license server to a version with a date prior to maintenance expiration.

Load

the

a license with active maintenance.

License expired

License expiration date has passed.

Trial

Subscription

University

Test

Monitoring of all

License Servers has been

license servers is disabled (status: Disabled visible for all

License Servers

license servers), but GUI remains operative.

No more logs are imported.

Switching to

read-only

restricted access mode

No more logs are imported.

Load the

Load a license with an active expiration time.

Load

the

a Perpetual license.

Users
User limit exceededWhile monitoring the
License Server, amount
license server, the number of users to save
would exceed
exceeds the
realtime
user license count limit.

Perpetual

Subscription

Test

Data from querying

was

is skipped.

License

Server

server status

changed

changes to "Down."

.

Notification about the incident

will be send

is sent (if configured).

Data from querying

was

is skipped.

License

Server

server status

changed

changes to "

Down

Offline."

.

Notification about the incident

will be send

is sent (if configured).

Load

the

a license with a higher realtime user limit.

Disable some license servers to reduce load.

License
Server
server limit exceeded
New
One or more new realtime license servers
was
were created, but there are no more available licenses.

Perpetual

Subscription

Test

Monitoring

was

does not

started

start.

License

Server

server status

changed

changes to "Disabled"

Monitoring

was

does not

started

start.

License

Server

server status

changed

changes to "License Exceeded."

Load

the normally application prevents them on runtime, but can happen, eg. due to changed network license

a license with a higher realtime license server limit.

Disable/remove other realtime license servers to free the license.

Tried to import new license server, but there are no more available licenses.

Perpetual

Test

(Import only)

Data is not imported.

License server is not created.

Data is not imported.


Load a license with a higher imported license server limit.

Remove other imported license server(s) to free the license.

(rare cases:
Normally, License Statistics prevents the following issues from occurring upon runtime, but they may occur in rare case, such as when anetwork license is changed on the license server
)
.
Version mismatch
Application
The License Statistics version does not match the license version.All

Monitoring of all

License Servers has been

license servers is disabled (status: Disabled visible for all

License Servers

license servers), but GUI remains operative.

No more logs are imported.

Switching to read-only mode

No more logs are imported.

Re-activate License Statistics license.

License Statistics switches to restricted access mode.

Load a license with a version equal to or higher than License Statistics has.

User
Users
limit exceeded

Number of realtime users in database from last 14 days

in database

exceeds the license limit.


Perpetual

Subscription

Test

Monitoring of all License Servers

has been

is disabled (status: Disabled visible for all License Servers), but GUI remains operative.

No more logs are imported.

Switching to read-only mode

No more logs are imported

License Statistics switches to restricted access mode.

Load

the

a license with a higher realtime user limit.


Number of all imported users in database exceeds the license limit.

Perpetual

Subscription

Test

(Import only)

Monitoring of all License Servers

has been

is disabled (status: Disabled visible for all License Servers), but GUI remains operative.

No more logs are imported.

Switching to read-only mode

No more logs are imported

License Statistics switches to restricted access mode.

Load

the

a license with a higher imported user limit.

License
Server
server limit exceeded

Number of imported license servers in database from the last 3 months

in database

exceeds the license limit.

Perpetual

Subscription

Test

(Import only)

Monitoring of all

License Servers has been

license servers is disabled (status: Disabled visible for all

License Servers

license servers), but GUI remains operative.

No more logs are imported.

Switching to read-only mode

No more logs are imported

License Statistics switches to restricted access mode.

Load

the

a license with a higher imported license server limit.