You can monitor and analyze the actual usage of Salesforce user licenses used in your organization using a variety of usage reports available in License Statistics. In addition, there are other usage details you can check to get an even more detailed picture of how many Salesforce licenses you have in your organization and how they are being used.
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Note: Due to its experimental status, monitoring Salesforce licenses is disabled by default. If you are interested in the feature, please contact X-Formation Support to obtain a simple instruction on how to enable monitoring of Salesforce user licenses.
We would like to encourage everyone interested in using the feature to try it out and let us know about your experiences.
Requirements for accessing Salesforce API
License Statistics requires access to the Salesforce API to be able to monitor and analyze the usage of your Salesforce user licenses. You can access the Salesforce API only if your organization is using one of the following types of Salesforce licenses:
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To add a Salesforce license server to License Statistics, you'll need to provide a Salesforce security token, as described in Obtaining Salesforce credentials, below.
Obtaining Salesforce credentials
You’ll need to fill out the following required fields when adding your Salesforce license server: Login, Token and Password. While login and password are credentials you use to access your Salesforce account, your security token is automatically sent to you via email when you set up a Salesforce account, when your salesforce.com password is changed or when you request to reset your security token. (For more information about security tokens, please refer to this Salesforce knowledge article.)
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